Energetic, bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
5
5
years of professional experience
Work History
Plumbing
POSEY
Southlake, TX
01.2020 - Current
Repaired plumbing systems, components and equipment.
Complied with state plumbing codes throughout duration of each project.
Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
Installed valves, hangers, supports and flanges inside piping systems.
Returns Associate
Trans American
Coppell, TX
12.2018 - 06.2019
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Documented returned product details in [Software] inventory tracking system.
Adhered to company safety guidelines to minimize warehouse accidents.
Operated electric pallet jack, forklift and manlift.
Provided documentation and calculations to support inventory distribution decisions.
Performed cash, card and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Lifeguard
Great Wolf Resorts
Grapevine, TX
05.2017 - 02.2018
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Entered water immediately to pull struggling swimmers to safety.
Saved distressed persons using rescue techniques and equipment.
Maintained rescue equipment by conducting inspections and completing basic repairs.
Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Performed lifesaving measures during incidents until paramedics arrived on scene.
Lifeguard
Bedford Splash
Bedford, TX
04.2016 - 08.2017
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Entered water immediately to pull struggling swimmers to safety.
Saved distressed persons using rescue techniques and equipment.
Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Completed basic maintenance and repairs to keep pools functioning properly.
Inspected pool during shift and skimmed toys and trash that could clog pool pump.
Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
Maintained rescue equipment by conducting inspections and completing basic repairs.
Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Education
High School Diploma -
Trinity High School
Euless, TX
03.2018
Skills
Quality Production
Upselling Products and Services
Emergency Services
Remodels and New Construction
Customer Service
Maintaining Clean Work Areas
Upselling Techniques
Heavy Labor
Cash Handling
Forklift Operation
Product Recommendations
Client Support
Timeline
Plumbing
POSEY
01.2020 - Current
Returns Associate
Trans American
12.2018 - 06.2019
Lifeguard
Great Wolf Resorts
05.2017 - 02.2018
Lifeguard
Bedford Splash
04.2016 - 08.2017
High School Diploma -
Trinity High School
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