Blake Hawley

Yorba Linda,CA

Summary

Entrepreneurial and client-focused professional with experience founding and managing an online business while delivering high-quality support to commercial insurance clients. Strong skills in operations, client relationship management, marketing strategy, CRM systems, and financial tracking. Proven ability to build partnerships, solve problems efficiently, and maintain accurate records in fast-paced environments.

Overview

years of professional experience

Certification

Work History

Insurance Specialist

Integrity Insurance

Brea, CA

07.2025 - Current

Support General Liability, Umbrella, & Workers Compensation accounts for automotive and collision repair businesses, including policy renewals, coverage reviews, and ensuring compliance with industry-specific requirements.
Conduct field sales activities, prospecting new clients among auto body shops, and identifying opportunities for growth
Meet with clients on a weekly basis to review upcoming renewals and policy changes.
Manage day-to-day agency operations, including processing renewals, handling client inquiries, and coordinating internal tasks to maintain efficient workflow in a boutique agency environment.
Draft and send professional client communications via email, providing policy updates, renewal information, claims guidance, and personalized service to build trust and retention.
Collaborate with agency team to deliver responsive, high-touch service to niche commercial clients, leveraging strong organizational and communication skills to address needs promptly and effectively.

Founder

Head2Soles- @head2soles_

Yorba Linda, CA

05.2017 - Current

Manage operations of an online business, focusing on customer acquisition and relationship management with individual clients and commercial clients.
Cultivate long-lasting relationships with clients and business partners through consistent communication.
Traveled to conventions and networking events to establish new partnerships and business growth.
Conduct daily correspondence with new and existing clients regarding inquiries and purchases.
Manage inventory, revenue, expenses, and profits using detailed spreadsheets.
Design and execute marketing strategies with marketing professionals
Organize and update the website weekly, ensuring smooth functionality, up-to-date inventory, an timely releases.

Insurance Associate

Marsh & McLennan Agency

San Diego, CA

10.2022 - 07.2025

Facilitated day-to-day operations, ensuring seamless support for clients from publicly traded companies
Responded to clients requests in a timely and professional manner, demonstrating strong communication and problem-solving skills
Managed client policies and communications through CRM systems (Sagitta & ImageRight) Ensuring accurate record-keeping and quick responses.
Processed and sent invoices, endorsements, policies, and urgent information to clients.
Undertook audits of clients insurance policies and endorsements, ensuring compliance and accuracy.
Created detailed schedules for clients, documenting all coverages and limits.

Education

Bachelors’ - Business Administration & Entrepreneurship

University of San Diego