Blake Hernandez
Mesa,AZ
Summary
Demonstrates expertise in diverse customer service environments, bringing effective teamwork and communication
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Technician
Safestreets USA
Gilbert, Az
10.2024 - Current
- Installed security, surveillance, and life safety components, ensuring optimal performance and reliability.
- Conducted routine troubleshooting to enhance system functionality.
- Collaborated with clients to assess security needs and provide tailored solutions.
Warehouse Manager
American Freight
Gilbert, AZ
10.2022 - Current
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Organized incoming and departing inventory.
Animal Caretaker
Petsmart
Gilbert
10.2021 - 10.2022
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Sodexo Employee
Sodexo Food Service
Flagstaff
05.2021 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked in multiple environments, quickly adapting to each station.
Fry’s Customer Service
Kroger
Gilbert, AZ
03.2020 - 04.2021
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Safeway Store Associate
Safeway
Gilbert, AZ
03.2019 - 02.2020
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
No Degree - Exercise Physiology
Northern Arizona University
Flagstaff, AZ05.2025
High School Diploma -
Gilbert High School
Gilbert, AZ05.2021
Skills
- Floor Space Maximization
- Production Planning
- Staff Management
- Vendor Relationship Management
- Workflow Coordination
- Heavy Lifting
- Team Building and Leadership
- Problem Solving
- Customer Service
- NREMT Certification
Accomplishments
Won the OCB bodybuilding competition July 2022.
Passed NREMT at 70 questions
Certification
Arizona EMT Certification
Timeline
Security Technician
Safestreets USA
10.2024 - Current
Warehouse Manager
American Freight
10.2022 - Current
Animal Caretaker
Petsmart
10.2021 - 10.2022
Sodexo Employee
Sodexo Food Service
05.2021 - 08.2022
Fry’s Customer Service
Kroger
03.2020 - 04.2021
Safeway Store Associate
Safeway
03.2019 - 02.2020
No Degree - Exercise Physiology
Northern Arizona University
High School Diploma -
Gilbert High School