Blake Hitchcock
Springfield,MO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at administering all incoming calls and greeting guests in hospitable manner. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Decorator and Front Counter
Hurts Donut Company
05.2023 - Current
- Managed multiple tasks in fast-paced environment.
- Greeted customers with smile and provided helpful suggestions.
- Cleaned and maintained dining area and work station.
- Wiped front counter, tables and glass doors to maintain cleanliness of public areas.
Sales Representative
Gold Mountain LLC
06.2022 - 05.2023
- Developed strong rapport with customers and created positive impression of business.
- Handled customer inquiries and suggestions courteously and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Front End Associate
Walmart
06.2020 - 04.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Order Picker
Amazon
08.2021 - 01.2022
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Shift Leader
Papa Murphy's
08.2019 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Ash Grove High School
Ash Grove, MO05.2021
Skills
- Verbal and Written Communication Skills
- Customer Service Driven
- Time Management
- Telephone Skills
- Attentive
- Punctual
- Upbeat and Positive Attitude
- Willingness to learn
Timeline
Decorator and Front Counter
Hurts Donut Company
05.2023 - Current
Sales Representative
Gold Mountain LLC
06.2022 - 05.2023
Order Picker
Amazon
08.2021 - 01.2022
Front End Associate
Walmart
06.2020 - 04.2022
Shift Leader
Papa Murphy's
08.2019 - 07.2020
High School Diploma -
Ash Grove High School
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