Blake J. Carter

Active Directory/Group Policy Objects (Windows OS)

• Provisioned and managed user accounts across unclassified and classified enclaves, ensuring secure access control and compliance with security protocols.
• Configured Group Policy settings to grant targeted access to essential files and applications, optimizing user productivity and security.
• Streamlined software deployment and system imaging using Group Policy Objects, ensuring seamless updates and version control.
• Implemented and maintained security policies, including password standards, account lockout rules and firewall configurations to enhance system security and compliance.

Command Line Interface (CLI) Usage

• Executed and automated system tasks using scripts, security protocols (port security, administrator account passwords) managed system configuration and tools using Command Line Interface (CLI).
• Efficiently navigated files and directories via Command Line Interface (CLI).

OS Installation/Management

• Deployed and configured Windows and Red Hat Linux operating systems on bare metal Cisco branded servers.

Work Order Creation/Management (Remedy)

• Generated and escalated support tickets for software issues via Remedy (ticket processing/tracking program), requiring elevated permissions, ensuring timely resolution and user satisfaction.
• Prepared and submitted System Authorization Access Request (SAAR) to facilitate secure access to unclassified and classified enclaves, ensuring compliance with access control policies.

System Proficiency

• Leveraged Microsoft Automate to modernize the internal ticketing system, efficiently tracking and processing Systems Access Authorization Requests (SAAR) forms for over 2,000 active duty Marines, ensuring timely access approvals.

Cloud-based Expertise

• Helped facilitate the migration of over 2,000 active-duty Marine user accounts from disk drives as a main storage location to Microsoft OneDrive, promising a smooth transition and improved cloud experience.

Unified-Endpoint Management Program Experience

• Managed and synchronized high-profile Marine officials' user accounts across Microsoft Intune and unclassified systems, creating ideal integration and secure access on iOS mobile devices.
• Diagnosed and resolved Microsoft Intune integration issues, ensuring timely support and well coordinated functionality for end users.

Installation of Category 5 Copper Cabling and Fiber Optic Cabling

• Evaluated and determined the optimal cabling solution (fiber optic or copper cabling) for each internet installation, considering factors such as distance, reliability, cost and speed to ensure optical network performance.

Troubleshooting

• Diagnosed and resolved TCP/IP Layer 1-7 issues, including Virtual Local Area Network (VLAN) reconfiguration, Operating System (OS) troubleshooting, hardware malfunctions, and physical connectivity issues, applying specialized knowledge to address recurring workplace challenges.

VOIP Phone Installation

• Installed and configured Cisco VOIP phones on unclassified networks, optimizing port utilization and improving efficiency.