BLAKE JARMAN
Milton,FL
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in serving customers - patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
West Florida Hospital
04.2021 - 02.2023
- Greet and log in patients arriving at office or clinic
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Show patients to examination rooms and prepare them for the physician
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Inventory stock and requisition new stock
- Greet customers and ascertain what each customer wants or needs.
Cashier
Winn-Dixie
10.2019 - 11.2019
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
Education
Bachelor of Science - Business & Mangaement
Pensacola State College
Associate of Science - General Studies
Pensacola State College
05.2021
High School Diploma -
Central High School
05.2019
Skills
- Clear Communication skills
- Handle high volume inbound calls-Describe product and services -Process new customer accounts-Manage customer accounts-Implement change to customer accounts
- Keep records of all customer interactions and transactions, recording quantities and customer information including payment
- Data Entry
- Organizational Skills
- Handled customers through inbound phone calls with reservations that exceeded the required number of phone calls per day
- Provided professional customer care for consumers experiencing technical difficulties with electronic devices
- Exemplify strong customer service and telephone etiquette in order to obtain patient satisfaction during calls
- Followed payment card industry compliance regulations to ensure proper handling of sensitive credit card and banking information
Timeline
Patient Care Technician
West Florida Hospital
04.2021 - 02.2023
Cashier
Winn-Dixie
10.2019 - 11.2019
Bachelor of Science - Business & Mangaement
Pensacola State College
Associate of Science - General Studies
Pensacola State College
High School Diploma -
Central High School
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