Jackie Silva
Temple,TX
Summary
Experienced healthcare professional with a strong background in the field. Possesses practical skills and a keen attention to detail. Demonstrates adherence to government standards with a meticulous approach. Excels at anticipating doctors' needs and providing assistance during gastroenterology procedures. Brings over 5 years of experience working with large federal and civilian healthcare organizations, offering a wealth of expertise to any team.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White Medical Center
05.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Medical Instrument Technician
Department of Veterans Affairs
08.2021 - 07.2024
- Under the supervision of the Doctor assists in performing EGD, Colon
- ERCP, and various other gastroenterology procedures
- Assist nursing staff in patient recovery area
- Is trained in being sensitive to different cultures within the work place
- Provides proper documentation of patient procedures
- Calls patients and checks on their well-being in an empathetic manner
- Assisted in the installation, repair, and troubleshooting of medical equipment.
- Performed preventative maintenance and calibration of medical instruments.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Inspected equipment for wear, specifications adherence and issues.
- Managed specimen collection from gastrointestinal tract during examinations.
- Maintained confidentiality of patient information at all times.
- Collected specimens from biopsies or polyps removed during endoscopic examination for laboratory analysis.
- Provided pre-procedure instructions to patients regarding preparation for their procedure.
- Monitored patients during procedure to ensure safety.
- Communicated effectively with nursing staff regarding patient care needs before, during, and after Gastroenterology exams or treatments.
- Performed routine maintenance on scopes, cameras, monitors, pumps, suction machines and other related equipment used in Gastroenterology procedures.
- Ensured all instruments were properly sterilized prior to use according to established protocols.
- Maintained inventory of supplies needed for endoscopic procedures in an organized manner.
- Prepared exam rooms for endoscopic procedures by stocking supplies and equipment.
- Provided support to physicians throughout the entire procedure.
- Assisted physicians with endoscopy procedures, such as colonoscopies, sigmoidoscopies, and upper GI endoscopies.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
- Sterilized and distributed endoscopic instrumentation and equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
- Monitored patients' vital signs with use of blood pressure cuffs, pulse oximeters and cardiac monitoring electrodes.
- Collected and transferred radiographic images and checked for successful transfer.
Gastroenterology Technician
Baylor Scott and White Hospital
05.2020 - 02.2021
- Under supervision of the Doctor performs or assists in performing examinations
- And procedures
- Assists and may monitor others in the cleaning, disinfecting and sterilization
- Of examination equipment
- Provides technical support in recovery room
- Assists in admitting and discharging patients
- Monitors and maintains inventory
- Managed specimen collection from gastrointestinal tract during examinations.
- Collected specimens from biopsies or polyps removed during endoscopic examination for laboratory analysis.
- Monitored patients during procedure to ensure safety.
- Adhered to safety standards set forth by the hospital at all times.
- Communicated effectively with nursing staff regarding patient care needs before, during, and after Gastroenterology exams or treatments.
- Performed routine maintenance on scopes, cameras, monitors, pumps, suction machines and other related equipment used in Gastroenterology procedures.
- Ensured all instruments were properly sterilized prior to use according to established protocols.
- Maintained inventory of supplies needed for endoscopic procedures in an organized manner.
- Prepared exam rooms for endoscopic procedures by stocking supplies and equipment.
- Provided support to physicians throughout the entire procedure.
- Assisted physicians with endoscopy procedures, such as colonoscopies, sigmoidoscopies, and upper GI endoscopies.
- Assisted with the insertion of probes and catheters into body cavities or organs for diagnostic purposes.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
- Sterilized and distributed endoscopic instrumentation and equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
Pharmaceutical Delivery Driver
Critical Delivery Solutions
04.2017 - 05.2019
- Delivers pharmaceutical prescriptions on a prescribed route
- Operates under strict company and Federal guidelines
- Oversees inventory of medication during handoffs
- Ensures all returns are properly inventoried and logged in
- Accurately tracks mileage and fuel usage reports
- Assists in unloading and separating of medical storage bins from Pharmacy
- Promoted to Team Lead, in charge of scheduling personnel for 7 routes
- Trains new employees to company standards.
- Maintained accurate records of deliveries and pickups using handheld scanners and other technology.
- Reported any damages or shortages immediately upon discovering them.
- Processed paperwork accurately according to company policies and procedures.
- Inspected loads for accuracy prior to delivery.
- Delivered pharmaceuticals to medical facilities in a timely manner.
Pharmacy Support Staff
Unique Pharmaceuticals
10.2015 - 11.2016
- Worked in a Pharmaceutical manufacturing environment
- Operated under FDA-regulated cGMP guidelines
- Prepared and filled medication according to cGMP Standards
- Inspected I.V
- And Syringe medications for inconsistencies and defects
- Maintained accurate records of medications
- Prepared and placed labels on appropriate medication
- Certified and used Level I and Level II gowning procedures
- Adhered to and maintained accurate records of strict Aseptic cleaning standards.
Education
Certification Program: Pharmacy Technician Certification -
Fisk University
Cove, TX01.2013
Certification Program: Certified Nursing Assistant -
Northeast Community College
Norfolk, NE01.2007
Program: Medication Aide -
Northeast Community College
Norfolk, NE01.2007
High School Diploma -
Norfolk Senior High School
Norfolk, NE01.2006
Skills
- Motivated self-starter
- Strategic planning
- New business development
- Leadership experience
- Decision-making ability
- Clear communication skills
- Creative design
- Technical writing
- Works well with little to no supervision
- Time management skills
- Retail pharmacy procedure knowledge
- Prescription filling training
- Laboratory work competency
- Prescription drug labeling
- HIPAA Regulations
- Fast and efficient service worker
- Case management proficiency
- Culturally sensitive
- Daily living activities experienced
- Anatomy and Physiology
- Infection Control Procedures
- Sterilization Techniques
- Medical Equipment Maintenance
- Effective Communication
- Team Collaboration
- Reliability
- Continuous Improvement
- Adaptability and Flexibility
- Excellent Communication
- Attention to Detail
- Problem-Solving
- Time Management
- Hand-Eye Coordination
- Adaptability
- Analytical Skills
- Medical Equipment Setup
- Professionalism
- Self Motivation
Timeline
Patient Care Technician
Baylor Scott & White Medical Center
05.2024 - Current
Medical Instrument Technician
Department of Veterans Affairs
08.2021 - 07.2024
Gastroenterology Technician
Baylor Scott and White Hospital
05.2020 - 02.2021
Pharmaceutical Delivery Driver
Critical Delivery Solutions
04.2017 - 05.2019
Pharmacy Support Staff
Unique Pharmaceuticals
10.2015 - 11.2016
Certification Program: Pharmacy Technician Certification -
Fisk University
Certification Program: Certified Nursing Assistant -
Northeast Community College
Program: Medication Aide -
Northeast Community College
High School Diploma -
Norfolk Senior High School