Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Blake Jones

Rockwood,MI

Summary

Detail-oriented grounds crew member and front desk worker known for effective communication and exceptional customer service. Proven ability to enhance guest experiences and streamline front desk operations, ready to contribute to a high-performing team.

Overview

2
2
years of professional experience

Work History

Grounds Crew Member/Front Desk Worker

Old Town Golf and Sportland
Monroe, MI
05.2023 - 08.2025
  • Maintained golf course landscaping through mowing, trimming, and planting tasks.
  • Operated light construction equipment such as tractors, mowers, blowers, trimmers and other power tools.
  • Communicated with supervisors about any issues or concerns that arose during work hours.
  • Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Pruned trees and bushes to improve visibility and shape.
  • Cut and trimmed lawns using power mowers and edgers.
  • Trimmed or edged around flower beds, walks, or walls.
  • Greeted visitors and ensured a welcoming atmosphere at the golf and sport facility.
  • Managed check-in processes for guests, ensuring smooth arrivals and departures.
  • Handled phone inquiries, providing information about services and scheduling appointments.
  • Processed payments and maintained accurate records of transactions at the front desk.
  • Coordinated with staff to address guest needs and resolve any issues promptly.
  • Maintained cleanliness and organization of front desk area for optimal guest experience.
  • Trained new front desk employees on procedures and customer service standards consistently.
  • Resolved customer complaints in a timely and efficient manner.
  • Handled cash transactions accurately while following proper accounting procedures.
  • Provided exceptional customer service at all times when interacting with guests or responding to inquiries.

Education

High School Diploma -

Carlson High School
Gibraltar, MI
06-2025

Skills

  • Customer service
  • Communication skills
  • Time management
  • Team collaboration
  • Conflict resolution
  • Landscaping knowledge
  • Cash handling
  • Lawn and grounds maintenance
  • Verbal and written communication
  • Strong work ethic

Accomplishments

  • 2 year Marauder Captain.
  • 3 years special olympics basketball partner/coach.

References

References available upon request.

Timeline

Grounds Crew Member/Front Desk Worker

Old Town Golf and Sportland
05.2023 - 08.2025

High School Diploma -

Carlson High School

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