Hi, I’m
Blake Lombardo
Multi-line Insurance Professional
Macomb,MI
Summary
Driven and licensed P&C Sales Producer with five years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and utilizing several popular quoting platforms to exceed customer expectations. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
6
years of professional experience
5
years of post-secondary education
2
Certificates
Work History
MCAHL Inc - AAA /Meemic Insurance
Licensed Insurance Agent
11.2023 - Current
Job overview
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
The Brian Lane Agency - MI Farm Bureau Insurance
Licensed Insurance Sales Professional
02.2023 - 10.2023
Job overview
- Sold auto, home, life, and commercial insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Promoted client retention by using a rater software program to efficiently quote clients with a multitude of carriers including Progressive and AAA to seek out the most competitive rate.
Progressive Insurance
Customer Service Representative
09.2021 - 02.2022
Job overview
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained up-to-date knowledge of product and service changes.
Farm Bureau Insurance Of Michigan
Customer Service Representative
09.2019 - 10.2020
Job overview
- Responded to customer requests to review and service personal and commercial policies via telephone and in-person appointments
- Demonstrated mastery of digital workflow including efficient use of multi-line phone system and CRM programs
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
University of Detroit MercyDetroit, MI
Bachelor of Science from Biology/ Pre-PA
08.2013 - 08.2018
Skills
Multi-line phone use
Auto insurance
Property insurance
Commercial lines
Underwriting and adjustments
Client needs analysis
Property insurance
Policy Endorsements
Salesforce CRM
Social Media and Digital marketing
Website Building
Certification
P&C License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Licensed Insurance Agent
MCAHL Inc - AAA /Meemic Insurance
11.2023 - Current
Licensed Insurance Sales Professional
The Brian Lane Agency - MI Farm Bureau Insurance
02.2023 - 10.2023
Customer Service Representative
Progressive Insurance
09.2021 - 02.2022
Customer Service Representative
Farm Bureau Insurance Of Michigan
09.2019 - 10.2020
University of Detroit Mercy
Bachelor of Science from Biology/ Pre-PA
08.2013 - 08.2018