Blake Lubawy
Niles,MI
Summary
Dynamic Lead Budtender at Levels Cannabis with a proven track record in customer engagement and cannabis education. Skilled in sales transactions, I excel in resolving customer inquiries and upselling products. My strong work ethic and effective communication foster a welcoming environment, ensuring a superior shopping experience.
Overview
1
1
year of professional experience
Work History
Lead Budtender
Levels cannabis
Niles, MI
02.2024 - 03.2025
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Bagged or packaged purchases and wrapped gifts.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Identified opportunities for cross-selling additional items based on customer preferences or purchase history information provided by POS system.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Computed purchases and received and processed cash or credit payment.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assisted customers in selecting the most appropriate strain for their individual needs.
- Weighed and prepared products in order to accurately package and label items for sale.
- Handled large volume of cash with high accuracy and security each day.
- Processed returns and exchanges according to established store policy guidelines.
- Answered store and merchandise questions and led customers to wanted items.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Education
High School Diploma -
Niles High School
Niles, MI06-2021
Skills
- Cannabis education
- Product packaging
- Sales transactions
- Inventory management
- Customer service
- Effective communication
- Problem solving
- Team leadership
- Conflict resolution
- Customer engagement
- POS system operation
- Cash handling experience
- Staff training and development
- Strong work ethic
- Weighing products
- Discussing cannabis
- Packaging products
- Edibles upselling
- Cannabis strain identification
- Rolling joints
- Product knowledge expertise
- Ability to lift 40 pounds
References
References available upon request.
Timeline
Lead Budtender
Levels cannabis
02.2024 - 03.2025
High School Diploma -
Niles High School
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