Kyle Guevarra
Spokane Valley,WA
Summary
Detail-oriented Hospitality Professional experienced in front-of-house operations and fine dining service. Delivered exceptional guest experiences through efficiency and professionalism, while adapting effectively in fast-paced environments. Knowledgeable Budtender with expertise in cannabis retail, enhancing customer satisfaction through personalized product recommendations and a thorough understanding of compliance and safety regulations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Budtender
Cannabis & Glass
Spokane Valley, WA
05.2025 - 06.2026
- Educated customers on cannabis products and consumption methods.
- Assisted customers in selecting cannabis products based on preferences and needs.
- Educated clients on strains, effects, and consumption methods to facilitate informed purchasing decisions.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Delivered exceptional customer service, fostering a welcoming shopping environment.
- Welcomed customers warmly upon entry to create a positive shopping environment.
- Maintained inventory levels and organized product displays to ensure optimal customer engagement.
- Processed customer transactions using point-of-sale systems
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Stayed informed about industry trends and product knowledge updates.
Cannabis Product Distribution
Phat panda
Spokane Valley, WA
03.2025 - 06.2025
- Maintained compliance with all state and company regulations for product handling, labeling, and transportation.
- Distribute high-demand cannabis products, including vape cartridges, to retail dispensaries
- Build strong relationships with retail partners through dependable service and product knowledge.
- Track and report inventory levels, product returns, and delivery confirmations accurately and efficiently.
- Represent the Phat Panda brand with professionalism and discretion in a highly regulated industry.
Server/Event Server
1898 Public House
Spokane, WA
06.2024 - 06.2025
- Company Overview: fine dining restaurant/golf course
- Server/Event Server at fine dining restaurant/golf course
- Extensive knowledge of table etiquette
- Well versed in suggestive selling
- Memorize 50+ menu items and specials to offer personalized recommendations
- Busser/Food Runner during Special Events
- Setup and takedown of Events
Host/Expo
Buffalo Wild Wings
Spokane Valley, WA
02.2022 - 06.2024
- Led training sessions to welcome and onboard employees in Front of House positions
- Assigned tables in a systematic rotation to optimize service flow
- Lead trainer responsible for welcoming onboarding employees in Front of House positions
- Assigned tables in a systematic rotation to improve service flow
Education
High School Diploma -
Assurance Learning Academy
Lancaster, CASkills
- Cannabis education
- Product knowledge
- Strain identification
- POS systems experience
- POS system operation
- Sales accuracy
- Cash/safe handling
- Sanitation practices
- Product promotion
- Upselling methods
- Building customer loyalty
- Customer Service
- Strong communication
- Communication effectiveness
- Attention to detail
- Time management
References
- Sharissa Cook, Event Coordinator at 1898 Public House, (509) 466-2121
- Larissa Nickle, Certified Trainer at 1898 Public House, (661) 417-9639
- Taylor Nelson, Manager at Buffalo Wild Wings, (509) 891-028
- Abby joy, Manager at Cannabis & Glass, (509) 954-6715
- Troy Ivry, General Manager at cannabis & Glass, (509) 951-6343
Certification
- Lead Trainer, 1898 Public House, 07/01/24
- Certified Server Exam, 1898 Public House, 07/01/24
- Certified Trainer, Buffalo Wild Wings, 02/01/22
Timeline
Budtender
Cannabis & Glass
05.2025 - 06.2026
Cannabis Product Distribution
Phat panda
03.2025 - 06.2025
Server/Event Server
1898 Public House
06.2024 - 06.2025
Host/Expo
Buffalo Wild Wings
02.2022 - 06.2024
High School Diploma -
Assurance Learning Academy