Blake Massie
Cocoa,FL
Summary
Highly-motivated employee with efficient work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Studio Experience/Sales
CADY
Orlando, FL
09.2023 - Current
- Delivered exceptional customer service at the front desk and facilitated one-on-one sales interactions.
- Served as a photo sales representative, responsible for selling packages of studio-taken photos and ensuring successful closures of sales.
- Provided excellent experience for customers, helped solve misunderstandings with good business practices and sales that people leave feeling fulfilled with.
- Received recognition for exceptional performance from Cady Florida state branch manager
- Consistently exceeded customer expectations.
Retail Sales Associate
Cumberland Farms
Cocoa, FL
07.2023 - 09.2023
- Completed transactions in an efficient manner while providing excellent customer service.
- Trained new attendants on business procedures, oversaw security and risk management through emergency situations.
- Monitored food safety procedures to ensure compliance with health regulations.
Game Guide
Escape Cocoa Beach
Cocoa Beach, Florida
03.2023 - 06.2023
- Greeted and booked potential customers, in person or over the phone, archived waivers for legal security.
- Demonstrated exceptional customer service by consistently providing personable interactions with guests and successfully upselling purchases.
- Managed rooms and ran the games as the primary attendant.
Preloader
UPS
Orlando, FL
06.2021 - 03.2023
- Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
- Assisted with unloading trailers manually using appropriate tools such as dollies.
- Ensured cargo followed D.O.T. hazardous shipping regulations.
- Duties extended to loss recovery management, item sorting and clearance with diligent package documentation.
Education
B.A. - Radio And Television Management
University of Central Florida
Orlando, FL05-2023
Minor - Digital Media
University of Central Florida
Orlando, FL05-2023
Skills
- Retail Store Operations
- Warehouse Operations
- Organization and Time Management
- HD photography
- Product Sales
- POS System Operation
- Problem-Solving
- Teamwork
Timeline
Studio Experience/Sales
CADY
09.2023 - Current
Retail Sales Associate
Cumberland Farms
07.2023 - 09.2023
Game Guide
Escape Cocoa Beach
03.2023 - 06.2023
Preloader
UPS
06.2021 - 03.2023
B.A. - Radio And Television Management
University of Central Florida
Minor - Digital Media
University of Central Florida
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