Blake Mays
Ardmore,OK
Summary
Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner with experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity. Perfect customer satisfaction rate of 2 years of selling cars, services, and parts through the dealership and excellent customer service skills.
Overview
4
4
years of professional experience
Work History
Operator
Michelin Tire
Ardmore, OK
01.2022 - Current
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Managed safety, quality, and production procedures within my area of operations.
- Verified accuracy of material measurements before loading into machines.
- Ensured that all materials used were up to standard and free from defects.
- Reported any discrepancies or abnormalities in the production process immediately to supervisor.
- Met deadlines for completion of assigned tasks efficiently and effectively.
Service Advisor
Patriot Honda
Ardmore, OK
12.2020 - 12.2022
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Maintained customer satisfaction by providing prompt, reliable service.
- Provided follow-up customer service after a car sale was completed.
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Maintained records of all orders placed, received, and shipped.
- Conducted monthly audits of inventory control systems.
Education
High School Diploma -
Dickson Highschool
Dickson, OK05-2015
Some College (No Degree) - Physical And Musical Theatre
Southern Oklahoma State University
Durant, OKSkills
- Safety Compliance
- Equipment Operation
- Quality Assurance
- Heavy Equipment Operation
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Data Entry
- Inbound and Outbound Calling
- Product Knowledge
- Product Sales
- Quality Control
- Calm Demeanor
- Customer Relations
Timeline
Operator
Michelin Tire
01.2022 - Current
Service Advisor
Patriot Honda
12.2020 - 12.2022
High School Diploma -
Dickson Highschool
Some College (No Degree) - Physical And Musical Theatre
Southern Oklahoma State University