Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Straube Associates
Golden, CO
07.2018 - Current
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Cultivated and strengthened customer relationships to drive revenue growth.
Delivered superior customer support to improve account retention rate.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Identified customer needs by asking questions and advising on best solutions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Front End Manager
Outback Steakhouse
Littleton, CO
06.2010 - 07.2018
Completed opening and closing checklists to ensure smooth restaurant operations.
Provided exceptional service to high volume of daily customers.
Served high volume of tables at once and simultaneously supervised serving staff.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Trained new wait staff team members in proper procedures and important standards of establishment.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.