Blake Raetz
Paducah,Kentucky
Summary
Dedicated and hardworking Tire Center Manager with a commitment to maintaining efficient and smooth operations through effective leadership and team management. Skilled in budget administration, personnel oversight, and problem-solving, both routine and complex. Possessing a deep understanding of consumer tire markets, proactive in capturing new customers and identifying business opportunities.
Overview
8
8
years of professional experience
Work History
Tire and Battery Store Manager
SAMS Club
04.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Senior Tire Technician & Sales Associate
SAMS Club
03.2018 - 04.2023
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Tire Technician & Sales Associate
SAMS Club
06.2016 - 03.2018
- Completed two year Associates Degree at WKC&TC while working 38 - 40 hours per week
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
Education
Bachelor - Business Administration, Focus In Project Management
Southern New Hampshire University
Manchester, NH04.2021
Skills
- Great customer service skills
- Highly trained with working with customers in person and over the phone
- Knowledge with Micro Soft 365
- Ability to multitask in high stress situations
- Ability to work with teams
- Attention to detail
- POS (Point of Sales)
- Auditing
- Workday
References
Available Upon Request
Timeline
Tire and Battery Store Manager
SAMS Club
04.2023 - Current
Senior Tire Technician & Sales Associate
SAMS Club
03.2018 - 04.2023
Tire Technician & Sales Associate
SAMS Club
06.2016 - 03.2018
Bachelor - Business Administration, Focus In Project Management
Southern New Hampshire University
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