Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Rhodes

Greer,SC

Summary

Dynamic Field Service Technician with extensive experience in equipment maintenance and electrical troubleshooting. Proven ability to deliver exceptional customer service while resolving complex issues, consistently surpassing performance expectations. Strong time management and team collaboration skills enhance productivity and ensure seamless operations. Committed to innovative problem-solving and upholding the highest standards in service delivery.

Overview

4
4
years of professional experience

Work History

Field Service Technician

Carolina Handling
Charlotte, NC
04.2024 - 03.2025
  • Oversaw inventory and supplies management to ensure the timely availability of materials.
  • Applied strong problem-solving abilities to resolve issues quickly and effectively.
  • Performed routine maintenance and repairs, ensuring optimal equipment performance.
  • Prioritized and organized tasks to achieve service objectives efficiently.
  • Engaged with customers using exceptional interpersonal and communication skills to foster positive relationships.
  • Collaborated seamlessly within team environments to increase overall workplace productivity.
  • Manged deadlines efficiently. Ensured punctual task completion. Delivered tasks within set timelines.
  • Conducted regular maintenance and repairs on mechanical systems and industrial equipment.
  • Proactively identified and addressed customer needs with precision and efficiency.
  • Surpassed customer expectations by offering innovative solutions to complex problems.
  • Kept up to date with industry developments through ongoing education and advanced training.
  • Recognized by management for consistently delivering outstanding customer service.
  • Documented repair activities for mobile equipment through comprehensive electronic and written service reports.
  • Inspected, serviced, and maintained forklift equipment to ensure reliable operation.
  • Diagnosed and troubleshot electrical wiring issues on lift trucks with expertise.
  • Adhered to safety protocols while operating tools, gauges, and equipment, ensuring safe work practices.
  • Conducted detailed troubleshooting and diagnostics on heavy equipment systems.
  • Interpreted technical standards, drawings, and blueprints to determine inspection requirements for repair tasks.

Diesel Mechanic

Revelation Towing
Spartanburg, SC
08.2023 - 04.2024
  • Preventative Maintenance: Perform routine inspections, oil changes, fluid checks, and other preventative maintenance tasks to keep tow trucks running smoothly.
  • Diagnosis and Repair: Diagnose mechanical and electrical problems with diesel engines, transmissions, braking systems, and other critical components of tow trucks.
  • Component Repair/Replacement: Repair or replace malfunctioning parts, including engines, transmissions, steering mechanisms, and other mechanical or electrical equipment.
  • Testing and Quality Assurance: Test-drive tow trucks to ensure that repairs are effective, and vehicles are operating correctly.
  • Record Keeping: Maintain accurate records of repairs, maintenance, and inspections performed on tow trucks.
  • Inventory Management: Assist in managing the inventory of parts and supplies needed for repairs and maintenance.
  • Roadside Assistance: Assisted with minor/major roadside repairs and tow truck operators with diagnosing issues on the road.

Diesel Technician

Penske Truck Leasing
Greenville, SC
12.2020 - 08.2023
  • Completed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Utilized computer programs and visual inspections to diagnose problems with brakes, steering, and transmissions.
  • Performed a checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Managed specialty equipment, standard tools, and gauges to perform assessments.
  • Placed orders for parts necessary to complete vehicle repairs and installations.
  • Evaluated all vehicle systems and components.
  • Installed new vehicle systems and components.
  • Communicated service details ensuring customer understanding of safety measures.
  • Documented all observations and corresponding responses electronically.
  • Assisted shop personnel and helped create a cohesive and well-rounded technical environment centered around customer service, teamwork, and learning.

Education

Associate of Applied Science - Criminal Justice

Brown Mackie College
Greenville, SC
07-2017

Skills

  • Equipment maintenance
  • Electrical troubleshooting
  • Diagnostic testing
  • Preventive maintenance
  • Technical documentation
  • Customer service
  • Field repairs
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration

Timeline

Field Service Technician

Carolina Handling
04.2024 - 03.2025

Diesel Mechanic

Revelation Towing
08.2023 - 04.2024

Diesel Technician

Penske Truck Leasing
12.2020 - 08.2023

Associate of Applied Science - Criminal Justice

Brown Mackie College

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Blake Rhodes