Blake Rose
Avon,IN
Summary
Dynamic sales leader with strong customer service and training skills. Proven ability to enhance team performance and drive sales through effective product knowledge and communication.
Overview
9
9
years of professional experience
Work History
Sales Leader
Lane Bryant
Plainfield, Indiana
04.2026 - Current
- Led team meetings to align on sales strategies and updates.
- Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
- Trained new staff on product knowledge and customer service practices.
- Collaborated with management to develop promotional displays and layouts.
- Assisted customers in selecting apparel and accessories for their needs.
Pet Specialist
Petsmart
Avon, Indiana
08.2025 - 03.2026
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of the sales floor and product displays.
- Provided accurate information about pet care and product usage to customers.
- Engaged with customers to create a welcoming shopping experience.
- Handled customer inquiries and resolved concerns with professionalism and empathy.
- Observed animals for signs of stress or discomfort due to environmental conditions.
- Advised customers on proper animal nutrition, health issues, breeding, grooming, and training techniques.
Sales Leader
Loft
Plainfield, Indiana
12.2023 - 05.2025
- Assisted customers in selecting apparel and accessories for their needs.
- Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
- Engaged customers with in-person and remote demonstrations of available products.
- Provided leadership and direction to motivate a high performing sales team.
- Managed all aspects of order fulfillment, including invoicing, shipping, returns processing.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Sales Associate
Spencers Gifts
Plainfield, Indiana
10.2024 - 03.2025
- Assisted customers in selecting gifts and merchandise tailored to their interests.
- Organized merchandise displays to create an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to ensure efficient store operations and inventory management.
- Engaged with customers to promote special events and seasonal promotions actively.
Sales Associate
Goodwill
Avon, Indiana
08.2017 - 11.2020
- Maintained knowledge of current promotions and product offerings to enhance sales.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training new staff on sales techniques and store policies effectively.
- Engaged with customers to promote special events and seasonal promotions actively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Decatur Township School For Excellence
Indianapolis, IN05-2017
Some College (No Degree) - Medical Billing & Coding
Herzing University
Dearborn, MI07-2026
Skills
- Medical coding
- Customer service
- Sales strategies
- Team leadership
- Product knowledge
- Training coordination
Timeline
Sales Leader
Lane Bryant
04.2026 - Current
Pet Specialist
Petsmart
08.2025 - 03.2026
Sales Associate
Spencers Gifts
10.2024 - 03.2025
Sales Leader
Loft
12.2023 - 05.2025
Sales Associate
Goodwill
08.2017 - 11.2020
High School Diploma -
Decatur Township School For Excellence
Some College (No Degree) - Medical Billing & Coding
Herzing University