Summary
Overview
Work History
Education
Skills
Leadership And Experiences
Timeline
Generic

Blake Seibert

Yukon

Summary

Client support professional with thorough understanding of technical issue resolution and customer service. Known for effective problem-solving and enhancing user experiences. Committed to team collaboration and adapting to evolving challenges. Proficient in troubleshooting and customer communication, valued for reliability and flexibility.

Overview

3
3
years of professional experience

Work History

Client Support Technician

BankOnitUSA
02.2024 - Current
  • My current full-time job. I work as a client support technician.
  • Developed strong relationships with clients, fostering trust in our ability to provide reliable support solutions.
  • Implemented preventative measures to mitigate potential technical problems before they occurred.
  • Managed ticketing system to prioritize tasks and ensure timely resolution of client issues.
  • I have also been trained on the forefront of Windows troubleshooting, Microsoft Outlook troubleshooting, printer set-up/configuration, computer hardware configuration/troubleshooting, VPN set up/troubleshooting etc. along with assisting 3rd party vendors such as Fiserv, Wolters Klewer, and Jack Henry.

Aquatics Leader in Training/ assistant aquatics leader

Life Time Fitness Inc.
08.2022 - 02.2024
  • Managed a team of 60+ young adults during the summer.
  • During the offseason managed on average 26 team members under my leadership.
  • My roles as an Aquatics leader included scheduling for the department, hiring & termination, conducting interviews, filling in as a front-line position when short staffed, communicating and delivering customer service with members, and running a revenue based department, along with other responsibilities.

Education

Bachelor of Science - Kinesiology

University of Central Oklahoma
Edmond, OK

Associate’s Degree - Cyber Security

Rose State College
Midwest city, OK

Skills

  • VPN Configuration
  • Programming Languages - Java & Python
  • Microsoft Exchange Admin Center
  • Active Directory Configuration
  • Group Policy Management
  • Financial Software Knowledge
  • Office 365 Admin Knowledge
  • Reliable
  • Coachable
  • Self-Taught
  • Motivated
  • Resilient
  • Purposeful Communicator
  • Patient

Leadership And Experiences

UCOLA – University of Central Oklahoma Leadership Academy, NSCS – Member of National Society of Collegiate Scholars, Hanyang International Summer Program, Seoul, South Korea, 2017-07-01, Haiti, 2014-06-01, Costa Rica, 2018-06-01, OAHPERD Conference, 2017, 2018, Grand Canyon Rim 2 Rim Hike, 2022-05-01, 2023-09-01

Timeline

Client Support Technician

BankOnitUSA
02.2024 - Current

Aquatics Leader in Training/ assistant aquatics leader

Life Time Fitness Inc.
08.2022 - 02.2024

Associate’s Degree - Cyber Security

Rose State College

Bachelor of Science - Kinesiology

University of Central Oklahoma

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Blake Seibert