- Family time
- Working with my hands and fixing things
- Auto Repair
- Fishing
- Hiking
- Kayaking
- Historical Exploration
- Outdoor Recreation
Blake Smith
Maryville,TN
Summary
Hardworking and dedicated employee focused on being an encouraging manager and co-worker. A problem-solver with talents for leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Discount Tire Co.
10.2014 - Current
- Install new tires and wheels
- Leads a team of 4-5 technicians in a service environment
- Perform maintenance on tires, including rotations, balancing, repairs, and cleaning
- Follow safety guidelines and best practices
- Participate in hands-on, on-the-job training
- Provide a professional customer service experience
- Manages new and existing inventory
- Evaluate employee performance and conveyed constructive feedback to improve skills
Room Service
Hilton Hotels Corporation
08.2010 - 10.2014
- Cleared dishes and trays from rooms with discretion and professionalism.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
Parking Attendant
River Rage Tubing
05.2008 - 08.2010
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Answered general questions about parking fees, facilities, and directions.
- Directed patrons to designated parking spaces.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Education
High School Diploma -
William Blount High School
Maryville05-2010
Skills
- Problem-solving
- Decision-making
- Customer service and satisfaction
- Adaptability and flexibility
- Policy enforcement
- Product and service sales
- Employee performance evaluations
- Coaching and mentoring
- Team motivation
Interests
Timeline
Assistant Manager
Discount Tire Co.
10.2014 - Current
Room Service
Hilton Hotels Corporation
08.2010 - 10.2014
Parking Attendant
River Rage Tubing
05.2008 - 08.2010
High School Diploma -
William Blount High School
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