Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blake Taylor

Haslet,Texas

Summary

Highly motivated, detail oriented professional with exceptional customer service and communication skills seeking a position as a service repair technician with an innovative company leading in the appliance industry.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Route Delivery Driver

Ship Veho
Flower Mound, TX
05.2023 - Current
  • Loaded delivery truck with packages for route according to manifest.
  • Ensured proper handling and secure transportation of goods.
  • Delivered packages in a timely manner using GPS navigation system.
  • Delivered home meal kits and Nordstrom brand orders.

Branch Manager

Perm-O-Green Lawn Care
Fort Worth, TX
01.2020 - 03.2023
  • Accountable for day to day operations of local branch
  • Managed team of up to 5 lawn technicians providing comprehensive training in field operations and customer service.
  • Maintained monthly inventory reports and managed orders for chemical products and fertilizers; researched and tested products.
  • Maintained and repaired equipment.
  • Routinely performed lawn evaluations and chemical applications using manual and truck mounted equipment
  • Resolved customer concerns building customer retention.
  • Increased sales providing estimates and following up on leads.
  • Traveled to additional branches for staff development and training and to perform inventory and promote customer satisfaction/retention.

Owner

Lawn Concepts
Fort Worth, TX
01.2003 - 01.2020
  • Founded and later sold a lawn care and fertilization business which provided both residential and commercial turf, tree and shrub and pest control services
  • Oversaw and remained actively engaged in all operations of the company including, but not limited to, production, administrative, financial, sales/marketing, customer service, hiring/management of employees; staff development and training.
  • Applied mentor leadership and creativity to develop a healthy company culture resulting in team collaboration, employee loyalty and retention.
  • Applied knowledge of chemical products and turf conditions to create custom programs and find solutions to meet the needs of customers.
  • Emphasized superior customer communication to maximize customer satisfaction and retention and referral sales.
  • Kept records for production, inventory, income and expenses.
  • Kept up-to-date on regulatory changes affecting business operation.

Education

Dyer Appliance Repair Academy
North Richland Hills, TX
04.2023

Texas State Technical College
Waco, TX
1996

Skills

  • excellent diagnostic and problem solving skills
  • exemplary customer service skills
  • experience in small engine/equipment diagnosis and repair
  • proficient using a variety of tools
  • sales and marketing experience
  • business operation, administration and leadership experience
  • safety and regulation conscious
  • quick learner, adapts to new technologies
  • able to lift heavy equipment and work in extreme conditions

Certification

  • EPA 608 Type 1 Sealed System Certification
  • TDA TPCL Commercial Certified Applicator License for Pest Control

Timeline

Route Delivery Driver

Ship Veho
05.2023 - Current

Branch Manager

Perm-O-Green Lawn Care
01.2020 - 03.2023

Owner

Lawn Concepts
01.2003 - 01.2020

Dyer Appliance Repair Academy

Texas State Technical College

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Blake Taylor