Nicholas Harrow
The Bronx,NY
Summary
Dynamic Route Delivery Driver with a proven track record at Glacier Point Enterprises, excelling in customer service and efficient route planning. Recognized for maintaining a clean driving record and fostering strong customer relationships, resulting in repeat business. Skilled in vehicle maintenance and adept at navigating local routes with precision.
Overview
26
26
years of professional experience
Work History
Route Delivery Driver
Glacier Point Enterprises
04.2008 - Current
- Completed precise documentation for every delivery, ensuring organized records.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
Route Helper
Edys Ice Cream
03.2000 - 07.2004
- Supported driver efficiency through quick loading and unloading of cargo at each stop.
- Demonstrated flexibility by adapting to changes in routes, schedules, or cargo as needed to meet the demands of the business.
- Adhered to all company policies, procedures, and safety regulations while assisting on routes.
- Provided exceptional customer service by addressing concerns promptly, resulting in increased repeat business.
- Assisted drivers in timely deliveries by providing accurate directions and coordinating pick-ups and dropoffs.
Grocery Stocker
A&P Supermarket
01.1999 - 06.2003
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Consistently lifted materials weighing as much as [Number] pounds.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Herbert H Lehman High School
The Bronx, NY06.2000
Skills
- Customer service
- Strong navigation skills
- Safe driving
- Safe driving practices
- Patience and tolerance
- Vehicle maintenance knowledge
- Proper lifting techniques
- Customer Service-oriented
- Defensive driving techniques
- Accurate record keeping
- Professional appearance
- Basic math proficiency
- Vehicle maintenance
- Local routes
- Payment collection
- Understanding of delivery protocols
- Delivery schedule development
- Efficient route scheduling
- Route planning expertise
- Excellent time management
- Load and unload cargo
- Excellent customer service
- Strong work ethic
- GPS and route planning
- Order picking and processing
- Effective communication
- Commercial driving
- Vehicle inspections
- Equipment operation
- Route planning
- Mechanical troubleshooting
- Conflict resolution
- Commercial material transportation
- Product inspection
- Record keeping
- Inventory management
- Product rotation
- Basic math
- Visual merchandising
- Product sales
- Returns processing
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Multitasking ability
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Cash handling
- Clean driving record
Timeline
Route Delivery Driver
Glacier Point Enterprises
04.2008 - Current
Route Helper
Edys Ice Cream
03.2000 - 07.2004
Grocery Stocker
A&P Supermarket
01.1999 - 06.2003
Herbert H Lehman High School
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