Blake Trumble
Pueblo West,CO
Summary
Motivated sales apprentice with understanding of market dynamics and customer needs. Gained strong sales, negotiation, and communication skills during training period. Successfully contributed to team targets and customer satisfaction ratings in previous role. Possess ability to build relationships, manage projects, hold teammates accountable, and hit goals. Will always strive to be the hardest worker in the room.
Overview
4
4
years of professional experience
Work History
Sales Apprentice
Discount Tire
Pueblo, CO
08.2022 - Current
- Assisted customers with tire selection and recommendations.
- Conducted inventory checks to ensure product availability.
- Maintained cleanliness and organization of the sales floor.
- Processed customer transactions efficiently at the point of sale.
- Collaborated with team members to resolve customer issues promptly.
- Educated customers on tire maintenance and care practices.
- Supported promotional events to enhance customer engagement.
- Monitored competitor pricing and product offerings regularly.
- Prepared detailed reports on customer feedback, market trends, and competitor activity.
- Collaborated with other departments to ensure quality service delivery for clients.
- Followed up with existing clients regarding their satisfaction levels with our services.
- Utilized software programs to track customer information, orders, and payments.
- Developed sales strategies to meet monthly targets.
- Performed administrative duties such as filing paperwork and data entry.
Service Coordinator
Discount Tire
Pueblo, CO
08.2022 - Current
- Managed all service bays, ensuring smooth execution with safety and quality in mind.
- Communicated with technicians, and assigned roles, and duties and roles to fulfil.
- Coordinated scheduling for tire installations and service appointments.
- Managed customer inquiries and resolved service-related issues.
- Assisted technicians by preparing work orders and service documentation.
- Maintained inventory levels of tires and related products.
- Trained new staff on customer service protocols and operational procedures.
- Collaborated with team members to improve workflow efficiency.
- Ensured compliance with safety standards during service operations.
- Developed training materials for ongoing employee education programs.
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Provided customer service to ensure client satisfaction.
- Followed up with technicians and managers to receive and communicate status updates.
- Provided timely feedback to management on service failures and customer concerns.
- Maintained accurate records of services provided for each client.
- Worked closely with other departments within the company to ensure successful completion of projects.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Toggled between multiple systems and databases to look up information and update records.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Worked with technicians to complete paperwork within designated time.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
- Coordinated delivery of services to clients, ensuring timely and efficient support.
Crew Chief
Discount Tire
Pueblo, CO
08.2022 - Current
- Supervised daily operations of tire installation and maintenance processes.
- Trained new team members on safety protocols and equipment usage.
- Inspected tires for quality and safety standards before installation.
- Managed inventory of tires and supplies to maintain stock levels.
- Implemented best practices for workplace safety and operational efficiency.
- Assisted in conducting regular equipment maintenance and repairs as needed.
- Maintained team flexibility by teaching members all key roles.
- Followed and supervised work practices to support safety and risk management guidelines.
- Supervised staff duties, providing direction and oversight to drive safe and efficient operation.
- Inspected components before installation or usage to verify cleanliness and serviceability.
Tire Technician
Discount Tire
Pueblo, Colorado
08.2022 - Current
- Inspected tires for damage and assessed air pressure levels.
- Mounted and balanced tires using specialized equipment and tools.
- Demonstrated safe lifting techniques while handling heavy tires and equipment.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Maintained cleanliness and organization of the work area and tools.
- Assisted in training new technicians on proper tire installation procedures.
- Followed company safety protocols to minimize risk during tire service operations.
- Performed tire rotations, mounts, and balancing on vehicles.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Cleaned and maintained tire service bays to keep work areas organized.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Used tools, parts and equipment to maintain and repair customer tires.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Rotated tires and reset tire pressure monitoring systems.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Maintained inventory by loading and unloading tire shipments.
- Diagnosed and repaired tire and rim issues.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
Landscaper
Chris Heffel Lawn Service
Pueblo, CO
03.2021 - 07.2024
- Operated landscaping equipment to maintain lawns and gardens efficiently.
- Installed plants, trees, and shrubs according to design plans.
- Trained new employees on landscaping techniques and safety procedures.
- Performed regular lawn maintenance tasks including mowing and trimming.
- Collaborated with clients to determine landscaping needs and preferences.
- Maintained tools and equipment in good working condition for safety.
- Cut and trimmed lawns using power mowers and edgers.
- Cleaned up debris after completing jobsite tasks.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Answered customer questions regarding care and general knowledge of landscape.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Participated in snow removal services during winter months.
Education
High School Diploma -
Colorado Preparatory Academy
Golden, CO05-2024
Skills
- Service coordination
- Time management
- Sales reporting
- Point of sale (POS) system operation
- Relationship building
- Interpersonal communication
- Serve customers
- Negotiation trained
- Patience and resilience
- Salesmanship
- Cash handling
- Hospitality and accommodation
- Customer relationship building
- Customer engagement
- Customer service
- Tire installation
- Vehicle lifting
- Maintenance management
- Hand tools proficiency
- Punctuality
- Torque wrench operation
- Alignment adjustment
- Alignments experience
- New tire installation
- Rotation and balancing
- Pressure monitoring
- Tire balancing
- Machinery operation
- Active listening
- Problem-solving abilities
- Communication skills
- Cleaning skills
- Reliability
- Attention to detail
- Professionalism
References
References available upon request.
Timeline
Sales Apprentice
Discount Tire
08.2022 - Current
Service Coordinator
Discount Tire
08.2022 - Current
Crew Chief
Discount Tire
08.2022 - Current
Tire Technician
Discount Tire
08.2022 - Current
Landscaper
Chris Heffel Lawn Service
03.2021 - 07.2024
High School Diploma -
Colorado Preparatory Academy
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