Rodrigo Morales Villarreal
Summary
An ambitious individual with a strong background in customer service and sales, I have honed my skills through various roles, including a Sales Apprentice at Discount Tire and a Cashier at Jack in the Box. These positions have equipped me with a diverse skill set, including excellence in customer service, proficiency in sales and upselling, the ability to multitask in fast-paced environments, strong team collaboration and communication skills, financial transaction accuracy, and adaptability to new challenges.
Currently, I am pursuing studies in Political Science, reflecting my keen interest in understanding complex socio-political systems and the intricacies of law and governance. My academic journey is fueled by the aspiration to transfer to a prestigious university such as UCLA, UCSD, UCI, UC Riverside, or SDSU. At these institutions, I aim to delve deeper into the realms of Political Science and Law, seeking to amalgamate my practical work experiences with theoretical knowledge to forge a well-rounded and impactful career in these fields.
Overview
4
4
years of professional experience
Work History
Sales Apprentice
Discount Tire
10.2020 - Current
- Boosted sales by effectively identifying customer needs and offering tailored solutions.
- Developed rapport with clients through active listening, resulting in increased customer satisfaction.
- Collaborated with the sales team to streamline processes and improve overall efficiency.
- Enforced safety standards by conducting thorough inspections of equipment and related components.
- Improved customer satisfaction by providing timely and communicative tire services.
Cashier
Jack In The Box
11.2019 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Associate of Arts - Political Science
Southwestern College
Chula Vista, CA12.2023
High School Diploma -
San Ysidro High School
San Diego, CA06.2021
Skills
- Cross-selling services
- Interpersonal skills
- Team collaboration
- Client relationship building
- Strong Communication
- Critical Thinking
- Emotional Intelligence
- Team Coordination
- Team Development
- Office & Inventory Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Accomplishments
- Broke three store records in one month by effectively helping with efficient tire service and upselling.
- Supervised team of ten technicians.
- Surpassed all my colleagues by getting promoted to a sales apprentice position in less than six months.
Ballet Folklorico
- Have been a dancer for 6 years
- Performed in multiple theaters for Arts, Stadiums, Festivals, and Auditoriums both in the USA and Mexico
- Has led multiple teams
- Choreographed multiple performances
Timeline
Sales Apprentice
Discount Tire
10.2020 - Current
Cashier
Jack In The Box
11.2019 - 10.2020
Associate of Arts - Political Science
Southwestern College
High School Diploma -
San Ysidro High School
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