Meagan Orr
Denton,TX
Summary
Results-driven hospitality professional with a strong track record of enhancing customer service excellence at Marriott and DTV Studios. Exceptional interpersonal skills have led to significant improvements in client satisfaction and operational efficiency. Proven ability to provide impactful performance feedback, boosting team productivity, and customer engagement.
Overview
13
13
years of professional experience
Work History
Acting Coach
DTV Studios
Lewisville, TX
01.2013 - Current
- Motivated students using feedback and encouragement.
- Discussed character development with actors as well as ways to emotionally connect with the audience.
- Encouraged collaboration between performers during group scenes or rehearsals.
- Created an environment that was conducive for learning by fostering a positive atmosphere.
- Helped build confidence levels among less experienced performers.
- Conducted one-on-one and group tutoring sessions to enhance understanding of subject material.
Admissions Representative
KD Conservatory
Dallas, TX
03.2024 - 11.2024
- Coordinated campus visits for prospective students and their families.
- Organized college events to highlight campus programs and opportunities.
- Assisted individuals in filling out applications or questionnaires.
- Assessed transcripts from previous institutions attended by transfer applicants.
- Presented information session speeches to explain perks, benefits and details about enrolling.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
Server/ Bartender
Marriott
Grapevine, TX
12.2022 - 03.2024
- Seasonal Server at Texan Station in the Gaylord Texan.
- Full-time server and bartender at Riverwalk Cantina in the Gaylord Texan.
- Provided excellent customer service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Cleaning Technician
Buckets & Bows Maid Service
Lewisville, TX
11.2021 - 12.2022
- Performed detailed cleaning and upkeep of client homes.
- Trainer and Team Lead.
- Maintained up-to-date work orders matching client specifications.
- Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
- Adhered to health codes regarding sanitation standards.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
Receptionist/Administrative Assistant
Navarrette Bowen
11.2016 - 11.2021
- Developed and maintained a filing system for essential documents, improving office organization.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Monitored office supplies inventory and placed orders when necessary.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Server/Bartender
LSA Burger Co
Denton, TX
04.2015 - 12.2016
- Server and Bartender
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
OLD WEST CAFE
Denton, TX
08.2014 - 08.2015
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Patrizio's Italian Restaurant
Highland Village, TX
10.2014 - 04.2015
- Crafted detailed wine presentations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Snooty Pig Cafe
Highland Village, TX
03.2013 - 08.2014
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Constructed workforce schedule.
Barista/Bookseller
Barnes & Noble
Lewisville, TX
05.2012 - 03.2014
- Barista
- Bookseller
- Cashier
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Collected payments and provided accurate change.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Skills
- Acting
- Sales
- Cold calling
- Professional Cleaning Expertise
- Administrative experience
- Improv
- POS
- Barista experience
- Hospitality Experience
- Microsoft Office
- Cash Management
- Bartending
- Upselling
- Industry networking
- Performance feedback
Timeline
Admissions Representative
KD Conservatory
03.2024 - 11.2024
Server/ Bartender
Marriott
12.2022 - 03.2024
Cleaning Technician
Buckets & Bows Maid Service
11.2021 - 12.2022
Receptionist/Administrative Assistant
Navarrette Bowen
11.2016 - 11.2021
Server/Bartender
LSA Burger Co
04.2015 - 12.2016
Server
Patrizio's Italian Restaurant
10.2014 - 04.2015
Server
OLD WEST CAFE
08.2014 - 08.2015
Server
Snooty Pig Cafe
03.2013 - 08.2014
Acting Coach
DTV Studios
01.2013 - Current
Barista/Bookseller
Barnes & Noble
05.2012 - 03.2014