Blake B Singer

• Founded and managed pet care business, growing revenue to $25,000 in first year.
• Established foundational processes for business operations.
• Generated revenues yearly and effectively capitalized on industry growth.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Filed and updated patient information and medical records.
• Transcribed and entered patient medical information into electronic medical records systems.
• Verified accuracy of patient information in medical records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Taught patients about medications, procedures, and care plan instructions.

Interacted with customers by phone, email, or in-person to provide information.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Routed business correspondence, documents, and messages to over 100 employees.
• Input data into spreadsheets and databases.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Utilized office management software to record and track customer information.
• Edited and proofread documents for accuracy and completeness.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Supported staff on special assignments and ad hoc projects.
• Edited documents to keep company materials free of grammar errors.