Detail-oriented professional with expertise in legal document processing, court scheduling, and case management, demonstrating proficiency in customer relationship management and organizational skills.
Overview
12
12
years of professional experience
Work History
Polk county clerk of court
Bartow courthouse
Bartow
09.2023 - Current
Processed and filed legal documents for court proceedings.
Coordinated with court personnel to schedule hearings and appointments.
Building all cases for first appearances, and other court appearances.
Filing information's.
Grand Jury Indictments.
Docusign's
Receptionist
Nile Womens Healthcare
Roswell
06.2022 - 12.2023
Greeted patients warmly upon arrival to create a welcoming environment.
Managed appointment scheduling for efficient patient flow and service delivery.
Answered phone calls promptly to address inquiries and provide information.
Maintained patient records accurately to ensure confidentiality and compliance.
Assisted healthcare providers with administrative tasks to support daily operations.
Processed insurance information to facilitate patient billing and claims submission.
Coordinated with medical staff to ensure timely communication of patient needs.
Provided general office support, including filing and maintaining supplies inventory.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.
PCA
Lakeland Regional Health
Lakeland
08.2018 - 02.2020
Assisted patients with daily living activities and personal care tasks.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of patient rooms and common areas.
Documented patient information accurately in electronic health records.
Educated patients on proper hygiene and self-care techniques.
Ensured safety protocols were followed in all patient interactions.
Server
Curly tails BBQ
Bartow
06.2014 - 08.2019
Taking food out.
Asking customers how they are.
Keep smiling, friendly faces.
Keeping customers happy and full.
Taking any extras out to the customers.
Cleaning the tables after customers leave.
Trained new servers on restaurant procedures and service standards.
Handled customer complaints professionally to enhance dining experience.