Blakleigh Willis
Ruston ,LA
Summary
Driven and customer-focused professional with proven expertise in customer service and customer assistance, demonstrated during tenures at Big River Pizza Co. and Birdman Cafe. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Big River Pizza Co., Position: Cashier & Waitress
Employer: Nick Kent, Cell: 225-721-1275
Saint Francisville, LA
04.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Magnolia Feilds Venue, Position: Event Staff
Employer: Skye Willis, Cell: 225-241-4950
Zachary, Louisiana
07.2021 - 08.2024
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Greeting guests to events, checked invitations, and oversaw proper seating.
- Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
Birdman Cafe, Position: Barista & Baker
Employer: Alexis Pendley, Cell: 225-573-6925
Saint Francisville, LA
05.2020 - 02.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality throughout my four years of working for Birdman Cafe.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Graphic Design
Louisiana Tech University (current Fresh. Student)
Ruston, LAPhotography, Painting, Design, Drawing
Gap Year
Wexford, IrelandHigh School Diploma -
West Feliciana High School
Saint Francisville, LA05-2023
Skills
- 4 years of Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Conflict Resolution
Timeline
Big River Pizza Co., Position: Cashier & Waitress
Employer: Nick Kent, Cell: 225-721-1275
04.2024 - Current
Magnolia Feilds Venue, Position: Event Staff
Employer: Skye Willis, Cell: 225-241-4950
07.2021 - 08.2024
Birdman Cafe, Position: Barista & Baker
Employer: Alexis Pendley, Cell: 225-573-6925
05.2020 - 02.2024
Graphic Design
Louisiana Tech University (current Fresh. Student)
Photography, Painting, Design, Drawing
Gap Year
High School Diploma -
West Feliciana High School