Blanca Aguillon
Florissant,MO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
06.2008 - 06.2011
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed staff hiring, training and supervision.
Kitchen Manager
McDonald's
08.2015 - 11.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Education
High School Diploma -
Excel Center
Florissant, MO06-2024
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Sanitation standards
- Cleaning and sanitation
- Spanish fluency
- Reliable and responsible
- Product rotation
Certification
- Certified Clinical & Administrative Medical Assistant (MA1)
- Certified Phlebotomy Technician
Languages
Spanish
English
Timeline
Kitchen Manager
McDonald's
08.2015 - 11.2020
Shift Manager
McDonald's
06.2008 - 06.2011
- Certified Clinical & Administrative Medical Assistant (MA1)
- Certified Phlebotomy Technician
High School Diploma -
Excel Center
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