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A Lean Six Sigma Black Belt Certified Professional offering nearly 15 years of successful career with diverse roles distinguished by commended performance & proven results in project & process management currently associated with Clarivate, Chennai as Team Manager Proficient in an array of continuous improvement tools centred on lean manufacturing and six sigma methodologies including standard work, standard operating procedures, statistical process control, visual management systems, 5S, continuous flow. Skilled in team building and developing and implementing quality systems. Consistently improves quality while increasing production. Proven organization leader with talent for motivating and developing teams creating a high-performance culture focused on the successful achievement of project goals. Created & sustained a dynamic environment that fosters development opportunities and motivates high performance amongst team members Identified and mitigated risks associated with the technical architecture, implementation, and deployment Refocused the department’s priorities and engagement methods from a process bound to delivery focused which led to streamlining of the program management process Goal-oriented Team Manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering 3 years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.

Highly motivated individual driven to excel in any endeavor, even if it may initially seem beyond qualifications. Firmly believes that with determination and focus, anything can be accomplished. Consistently goes the extra mile and pushes boundaries to deliver exceptional results. Thrives on taking the process a step further.

Dynamic Team Manager with a proven track record at BT E-Serve Pvt. Ltd., excelling in performance evaluation and conflict resolution. Expert in employee training and process improvement, I fostered a collaborative environment that enhanced team productivity and customer satisfaction, achieving top performance metrics while driving strategic initiatives for operational excellence.

Experienced Office Management and Administration Professional with 9 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Adept at engaging students with the material by incorporating different technologies, materials and aids. Proven skills in organizing, multitasking and resolving conflicts.

Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering several years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Blanca Argueta Palma

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