Blanca Cazares
San Francisco,CA
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively. Dedicated to increasing security by leveraging personal skills and discipline to maintain thorough approach. Successful at solving problems and reducing conflict with professional demeanor.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
Covenant Aviation Security, TSA
02.2022 - Current
- Upheld strong customer service standards while completing screenings.
- Searched individuals and baggage for weapons and other prohibited items.
- Monitored and conducted passenger screening.
- Verified photo IDs and tickets to allow guests passage.
- Guarded restricted areas to prevent unauthorized entry.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Attended ongoing education within SFO.
- Trained oncoming staff
Aircraft Cabin Cleaner
Swissport
12.2021 - 01.2022
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Vacuumed floors and cleaned aircraft's cockpit.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
- Inspected aircraft components and equipment for cracks, breaks and leaks.
Overnight Stocker
JOANN Fabrics and Crafts
11.2021 - 12.2021
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up boxes and related trash from sales floor.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Assessed floor displays to restock merchandise.
- Assisted customers with product, promotion and policy information.
- Checked shelves in department to determine replenishment needs.
- Used proper case cutting techniques to cut and sort stock loads.
- Followed instructions to properly arrange merchandise items.
Amazon Prime Associate
Amazon Prime
03.2020 - 10.2021
- Constantly exceeded the minimum shopping rate for preparing customer’s orders of 80 units/hour.(I averaged 95 units/hour)
- Trained multiple associates to be top performers and key role players
- Interacted with third party couriers for the distribution of over 1800 packages daily.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
Cashier
McDonald
06.2018 - 05.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Education
Bachelor Of Applied Science - Animal Health And Behavior
Unity Environmental University
New Gloucester, MEHigh School Diploma -
Peoria High School
Peoria, AZ05.2018
Skills
- Customer relations skills
- Reliable & trustworthy
- Organizational skills
- Analytical
- Friendly, positive attitude
- Conflict resolution
- Communication
- Training & development
- Active listening
- Relationship building
- PPE use
Timeline
Transportation Security Officer
Covenant Aviation Security, TSA
02.2022 - Current
Aircraft Cabin Cleaner
Swissport
12.2021 - 01.2022
Overnight Stocker
JOANN Fabrics and Crafts
11.2021 - 12.2021
Amazon Prime Associate
Amazon Prime
03.2020 - 10.2021
Cashier
McDonald
06.2018 - 05.2020
Bachelor Of Applied Science - Animal Health And Behavior
Unity Environmental University
High School Diploma -
Peoria High School
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