David Bugarin
Rohnert park,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Apprentice Painter
David Flores
Petaluma
01.2024 - Current
- Applied coats of primer or sealer to prepare surfaces for painting.
- Followed safety protocols consistently while performing tasks on the job site.
- Read blueprints accurately in order to understand how to complete projects correctly.
- Transported tools and equipment to job sites.
- Used ladders safely while working at heights as required on the job site.
- Cleaned up job sites after completing projects.
- Repaired damaged surfaces prior to applying paint or finish.
- Assisted with sanding, scraping, filling, taping, patching and priming walls.
- Sprayed walls with airless spray guns to apply paint evenly.
- Cut in lines along edges of walls using brushes or rollers.
Guest Advocate/Fulfillment specialist
Target
Rohnert park, California
11.2022 - 02.2023
- Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery
- Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty
- Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up
- Experts of operations, process and efficiency who enable a consistent experience for guests by ensuring guests get what they want, when they want it, and how they want it
- The fulfillment specialist picks, preps, packs, sorts, and ships products safely, efficiently and effectively to deliver convenience and quality for guests
- Assisted team members in completing various tasks related to their job roles when needed
- Demonstrated strong communication skills by effectively communicating with customers, colleagues, and management
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
Sales associate
Spirit Halloween
Petaluma, California
10.2022 - 11.2022
- The sales associate will support the store management team in the setup, merchandising, pack-up and tear down of a seasonal store
- The sales associate is responsible for maintaining guest services as per company standards
- The sales associate will support the store management team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention
Dish washer/Prep cook
Cattleman's steakhouse
Petaluma/Rohnert Park, California
08.2021 - 09.2022
- Quickly, efficiently, quietly and thoroughly cleans all the dishes, glassware, utensils, pots and pans
- The dishwasher must clean and maintain the dish machine and maintain safe, clean and sanitary conditions in the dish area, kitchen area and garbage/dock area
- The primary responsibilities of a prep cook are to quickly, effectively and consistently prepare the proper amounts of high quality food from products that meet our products that meet our product specifications and exactly to recipe
- He/she must always follow our safety and sanitation procedures and remember that total guest satisfaction takes precedence over any other concern
- Maintained a clean work environment by sweeping, mopping, dusting and organizing storage areas
- Pressed buttons to activate cleaning equipment or machines
- Performed routine maintenance on washers, including cleaning and inspecting parts for wear and tear
- Identified potential problems before they occurred by routinely checking hoses, valves, pumps for leaks or blockages
- Scrubbed, scraped or sprayed machine parts or equipment using cloths or brushes
- Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls
- Kept work area and equipment clean throughout shift
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
- Demonstrated ability to work with minimal supervision while maintaining a high level of productivity
- Completed beginning or closing shift duties as directed by management
- Developed strong working relationships with kitchen staff members through effective communication skills
- Cleaned and sanitized dishware, flatware and glassware to meet company standards
- Loaded and unloaded dishwasher promptly to keep good stock of clean dishes
Sales Associate
Kohls
Petaluma, California
11.2020 - 01.2021
- Engage customers by greeting them and offering them assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
- Accurately and effectively execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and effective service
- Meet or exceed individual goals (credit, loyalty)
- Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting kohls brand standards
- Participate in daily service processes (register and cash balancing, change orders, replenish supplies)
Education
High School Diploma -
Casa Grande High School
Petaluma, CA01.2021
Skills
- Organizational Skills
- Customer service
- Time Management
- Active Listening
- Resourcefulness
- Protective Gear Use
- Task Prioritization
- Self Motivation
- Supply Inventory
- Teamwork and Collaboration
- Multitasking
- Clean Workspace Maintenance
- Attention to Detail
- Safety understanding
- Chemical safety
- Adaptability and Flexibility
- Reliability
- Professionalism
- Safety awareness
- Professional Demeanor
- Indoor and Outdoor Painting
- Creative thinking
- Expert color matching
- Ladder safety
Certification
Food Handlers License
Timeline
Apprentice Painter
David Flores
01.2024 - Current
Guest Advocate/Fulfillment specialist
Target
11.2022 - 02.2023
Sales associate
Spirit Halloween
10.2022 - 11.2022
Dish washer/Prep cook
Cattleman's steakhouse
08.2021 - 09.2022
Sales Associate
Kohls
11.2020 - 01.2021
High School Diploma -
Casa Grande High School