Blanca Duarte
Los Angeles,CA
Summary
Accomplished HR leader with a proven track record at NewCenturyAutoGroup, specializing in workforce planning and organizational development across multiple states. Expertise in Paylocity and employee engagement led to a remarkable 75% reduction in worker compensation costs. Proven skills in mediation contribute to fostering a positive work environment, resulting in significant improvements in employee satisfaction and retention. Committed to leveraging HR best practices to enhance organizational effectiveness.
Overview
15
15
years of professional experience
Work History
Executive Director of Human Resources - Automotive
NewCenturyAutoGroup
Century City
03.2022 - Current
- Responsible for comprehensively implementing and administrating human resources functions across ten dealership locations.
- This role involves partnering with the leadership team to drive strategic initiatives and operational goals.
- Develop and lead Human Resources strategies based on company objectives for the ten separate business units in California, Nevada, and Colorado.
- Develop human resources strategies that are aligned with company objectives.
- Serve as a trusted advisor, providing coaching and counseling to employees seeking support and guidance from senior management in HR-related matters.
- Partner with General Managers and Operations Management on all employment issues.
- Exemplify strong values to support a positive work culture that encourages employee engagement, mutual trust, and respect.
- Resolve employee relations issues and complaints.
- Interact with employees and management to identify issues clearly, perform internal investigations, and liaise with the necessary parties for a suitable resolution.
- Participate in business unit leadership meetings, and strategic planning.
- Administration of disciplinary action plans for both hourly and salaried employees.
- Responsible for overseeing HR direct reports and their duties, including onboarding, compliance training, event planning, EAP administration, HRIS updates, form administration, employee file maintenance, and community events.
- Collaborate with the Talent Management team for recruitment, retention, and development of employees aligned with company objectives, including developing and mentoring the Human Resources staff.
- Collaborate with Business Unit management teams and HR Shared Services on performance evaluations, merit recommendation processes, and incentive compensation planning processes.
- Partner with executive leadership in writing job descriptions and site-specific policies.
- Coordinate with the Corporate Benefits team to support all aspects of employee benefits and wellness initiatives.
- Attended conferences, workshops, and special events to recruit qualified candidates for the company.
- Developed and implemented human resources policies, procedures, and best practices.
- Supervised employee hiring, selection and disciplining procedures.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Reviewed job descriptions to ensure they accurately reflect the duties performed by each position within the organization.
- Scheduled meetings with employees to address concerns and grievances.
- Developed and implemented Human Resources strategies that aligned with the organization's overall business objectives.
Office Director - Accounting
Stanislawski & Company
South Pasadena, CA
02.2020 - 01.2022
- Supervise and manage the administrative and accounting teams.
- Work alongside firm partners and CPAs to ensure the entire firm works toward a unified goal.
- Coordinate with our clients to ensure projects are completed promptly and on budget.
- Involved in every aspect of the firm's success.
- Build efficiency and effective responsiveness into existing operations, and help define new operational strategies.
- Document all processes, and ensure compliance.
- Interact with clients and staff to ensure effective execution of all services, and guarantee client satisfaction upon completion of projects.
Manager of Human Resources - Nationwide
White Arrow Logistics
Commerce, CA
01.2016 - 02.2020
- Managed all aspects of human resources activities, including HRIS, recruiting, employee benefits, risk mitigation, disability and leave benefits management, and performance evaluations for seven locations, from the West Coast to the East Coast.
- Collaborate with senior management across multiple states to coordinate personnel requirements and develop position profiles.
- Recruit and interview potential candidates, and create employment offers while observing local, state, and federal EEO requirements.
- Direct all employee training and development programs, orientations, and assessments.
- Develop best practices and policies while ensuring compliance with labor laws, workers' compensation, and other regulatory concerns.
- Successfully developed and implemented a new candidate screening protocol, streamlining the hiring process and increasing efficiency
- Directly responsible for restructuring the payroll process and reducing the processing time by 50%.
- Implemented measures to connect with team members nationwide.
Manager of Human Resources - Manufacturing
WBT Industries Inc
Monrovia, CA
08.2011 - 01.2016
- Directed all HR operations, with a specific focus on the administration of employee benefits and compensation.
- Provided integral support for company initiatives by assisting with a strategic program design that aligned with organizational objectives.
- Maintained compliance with all legal requirements related to HR functions
- Engaged in training, mentoring, and leadership of employees and managers, and served as an HR business partner for corporate staff.
- Managed vendors, brokers, plan administrators, and other external partners to ensure the company received high-quality services at all times.
- Conducted onboarding orientations for new hires to ensure they have a thorough understanding of company policies and procedures.
- Investigated complaints of harassment or discrimination brought forward by employees.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Reduced worker compensation costs by 75% through the implementation of a new safety program
- Enhanced workplace safety by instituting mandatory monthly safety meetings
Human Resources Supervisor - Food & Beverage Mfg.
Bon Appétit Danish
Vernon, CA
04.2010 - 08.2011
- Worked with management to successfully address and resolve employee disputes and grievances
- Provided training across departments on key human resources functions including, interviewing, hiring, promoting and disciplinary actions
- Supervised HR department staff serving 300 employees
- Administered employee benefits; health and wellness programs
- Manage Worker's Compensation programs, accident investigation, OHSA log, and safety training and documentation
- Coordinated and planned company events and handled all safety training, documentation and safety committee meetings
- Successfully created and executed safety initiatives, drastically reducing injuries company-wide
- Directly responsible for the successful planning and execution of a company-wide health fair
- Implemented HR initiatives that fostered team building and HR rapport within a 24/7 operation
- Organized team building activities to promote a positive working environment.
- Managed payroll processing systems including time tracking, attendance records, leave requests.
- Advised management on legal requirements related to human resources practices.
Education
Certificate - Human Resources Management
The University of Phoenix
Skills
- G Suite products
- MS Office Suite
- Word
- Excel
- Trello
- Paychex
- ADP
- Paylocity
- Hireology
- CPR certified
- Employee engagement
- Compensation structuring
- Payroll coordination
- Organizational development
- Workforce planning
- Succession planning
- EEO reporting
- Dispute mediation
Affiliations
- Serve as a volunteer with several groups to enhance and help my community
Timeline
Executive Director of Human Resources - Automotive
NewCenturyAutoGroup
03.2022 - Current
Office Director - Accounting
Stanislawski & Company
02.2020 - 01.2022
Manager of Human Resources - Nationwide
White Arrow Logistics
01.2016 - 02.2020
Manager of Human Resources - Manufacturing
WBT Industries Inc
08.2011 - 01.2016
Human Resources Supervisor - Food & Beverage Mfg.
Bon Appétit Danish
04.2010 - 08.2011
Certificate - Human Resources Management
The University of Phoenix
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