Blanca Garcia
Santa Rosa ,CA
Summary
Detail oriented and dependable professional with experience in collections for a finance company, brining strong organizational skills, attention to detail, and the ability to handle fast-paced environments. Known for maintaining confidentially or as part of a team. eager to apply a strong work ethic and commitment to cleanliness , safety and customer satisfaction in housekeeping aid role.
Overview
22
22
years of professional experience
Work History
Collections Manager
We Finance Inc
03.2015 - Current
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Provided exceptional customer service throughout the collections process, addressing concerns promptly while upholding company values.
Manager
Skyline Auto Sales
03.2003 - 03.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Education
Notary Repulic -
State of California
California10-2023
Elsie Ellen High School
Santa Rosa, CA05-2003
Skills
- Risk assessment capabilities
- Past due balance management
- Customer service management
- Exceptional organization
- Conducting investigations
Languages
Spanish
Native or Bilingual
Timeline
Collections Manager
We Finance Inc
03.2015 - Current
Manager
Skyline Auto Sales
03.2003 - 03.2015
Notary Repulic -
State of California
Elsie Ellen High School
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