Blanca Haro
Fontana
Summary
Dynamic insurance agency owner with a proven track record at Farmers Insurance, excelling in policy analysis and client service. Enhanced customer satisfaction through tailored solutions and streamlined claims processes. Skilled in relationship building and staff development, fostering loyalty and driving referrals in a competitive market.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Farmers Insurance Blanca Haro Agency
04.2022 - Current
- Developed comprehensive insurance policies tailored to client needs, enhancing customer satisfaction and retention.
- Managed daily operations, ensuring compliance with industry regulations and internal standards.
- Streamlined claims processing procedures, reducing turnaround time and improving client communication.
- Established strong relationships with clients through regular follow-ups, boosting loyalty and referrals.
Retail Sales Manager
Nordstrom
03.1994 - 07.2020
- Oversaw daily store operations to ensure optimal customer service and sales performance.
- Trained and mentored sales staff to enhance product knowledge and improve customer engagement.
- Implemented inventory management systems to streamline stock control and reduce shrinkage.
- Analyzed sales data to identify trends, adjust strategies, and meet seasonal demands.
- Conducted regular performance evaluations, providing feedback to enhance team productivity.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
Education
Tracy High School
Tracy, CASkills
- Policy analysis
- Staff development
- Verbal and written communication
- Relationship building
- Customer relations
- Client service
- Sales leadership
- Employee development
- Marketing
- Excellent communication
Accomplishments
- Achieved Blue Vase Award by completing a minimum of 10 Life Policies in 30 days - 2022
NORDSTROM
- Regional Dept. Mgr. of Quarter 4 - 2019
- Division Leader - Quarter 3 & 4 - 2019
- Corporate ShopKeeper of Year- 2009
Certification
- Property and Casualty License - Active through 2026
- Life and Health License - Active through 2026
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agency Owner
Farmers Insurance Blanca Haro Agency
04.2022 - Current
Retail Sales Manager
Nordstrom
03.1994 - 07.2020
Tracy High School
Similar Profiles
Pa VangPa Vang
Insurance Agent/Insurance Agency Owner at Pa Vang Insurance Agency INC / Farmers InsuranceInsurance Agent/Insurance Agency Owner at Pa Vang Insurance Agency INC / Farmers Insurance
Adam StackAdam Stack
Property and Casualty Insurance Agent at Farmers Insurance, Johnson Agency, Helmick AgencyProperty and Casualty Insurance Agent at Farmers Insurance, Johnson Agency, Helmick Agency
Amy E. WrightAmy E. Wright
Account Executive at Farmers Insurance - James K Sewell Insurance AgencyAccount Executive at Farmers Insurance - James K Sewell Insurance Agency
Angelica DuranAngelica Duran
Data Entry/Laboratory Assistant at Pomona Valley HospitalData Entry/Laboratory Assistant at Pomona Valley Hospital
Lesly Ocampo-AngelesLesly Ocampo-Angeles
Team Manager at Panera BreadTeam Manager at Panera Bread