Blanca Lopez
Odessa,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Motivated self-starter, skilled at working successfully with little or no direct supervision. Use excellent interpersonal and communication skills to interact with customers, co-workers, management, and individuals from diverse backgrounds.
Multitalented Administrative assistant with over 20 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, and event planning. Excellent research, project support and organizational abilities.
Overview
10
10
years of professional experience
Work History
Executive Administrative Assistant-Animal Services
City of Midland
Midland, TX
12.2020 - 02.2024
- Animal Control training and Euthanasia certified transferred in from Solid Waste Operations planner
- Records complaints or problems with service
- Operates a two-way radio and assists trucks with problems
- Records service calls
- Answer telephones and assist citizens and customers with inquiries regarding solid waste services
- Meet and greet customers and visitors
- Operate a computer and create and modify documents using Microsoft Office and the Solid Waste system
- Perform general clerical duties including, but not limited to: photocopying, faxing, mailing, and filing
- Maintain records of work performed such as community activities, routing, vehicle checklists, trip logs, and repair reports
- Maintain hard copy and electronic filing system
- Prepares a variety of reports on an ongoing basis such as backup to payroll
- Establishes new accounts for citizens for items such as compactors, open tops, and residential services
- Makes necessary or required changes in billings for customers and recuperate lost revenue by correcting billing errors, Keeps records of all budget expenditures
- Records, codes and submits reports to supervision
- Performs other related duties as assigned
- Ability to sit, stand and drive a vehicle to and from work sites
- Able to effectively communicate with employees, citizens, and other entities and departments who will inquire regarding solid waste procedures
- Ability to work with citizens and customers who may have complaints or concerns with services provided.
Temporary staffing agent
Global Personnel
Midland, TX
07.2020 - 12.2020
- Assisted in placing me in the City of Midland Utlities office, and then transferred my position to the Solid Waste Department
- Temp to Perm position.
American Facility Services INC
Alpheretta, GA
06.2020 - 08.2020
- Maintaining Midland International Airport sanitized throughout the pandemic of COVID-19
Self Employed
03.2020 - 06.2020
City of Odessa
Odessa, TX
07.2018 - 03.2020
- Book travel arrangements, -Submit and reconcile expense reports (p-cards), -Provide general support to visitors -Act as the point of contact for internal and external departments-Liaise with executive and senior administrative assistants to handle requests and queries from senior managers -Experienced senior administrative assistant-Knowledge of office management systems and procedures -Working knowledge of office equipment, like printers and fax machines-Proficiency in MS OfficeExcellent time management skills and the ability to prioritize work-Attention to detail and problem solving skills-Excellent written and verbal communication skills-Strong organizational skills with the ability to multi-task-Organize and schedule appointments-plan meetings/catered events-distribute mail
Administrative Assistant to Appraisal Director – ARB Secretary
Ector Count Appraisal District
Odessa, TX
09.2015 - 06.2018
- Level II Appraisal, ARB secretary, scheduling of the Quarterly and Formal Hearings, Assistant to Director of Appraisal, Assistant to Assistant Chief Appraiser, Journal Entry, Maintain confidential files, Strong verbal communications and written communication
- Works well under pressure- Formal training in mass appraisal processes and techniques, Knowledge of efficient use and operations of computers and data processing, Demonstrate administrative and supervisory abilities and supervisory experience Knowledge and experience in public relations, Familiar with the rules and requirements set forth in the Uniform Standards of Professional Appraisal Practice.
Administrative Assistant
Supreme Service & Specialty
Odessa, TX
02.2014 - 08.2015
- Maintain the front office , coordinate the workflow, scanning documents, organize information/ data entry, filing, answering multi phone lines
- General responsibility of the electronic hiring process
- Maintaining confidential files, turning in employee timesheets, ordering office supplies, and invoicing
- Strong verbal and written communications Exceptional ability to complete assigned projects and tasks while adhering to deadlines
- Well skilled at working independently or in collaboratively as a team player.
University of Phoenix
10.2013 - 02.2014
- Took classes online for my Bachelor’s degree
Insurance Coordinator
Mike Carlson Motor Company
Fort Worth, TX
10.2011
- Maintained full responsibility for general administrative assistance and daily front office management including providing customer service, coordinating office workflow, preparing documents, answering multiple phone lines, performing data entry and database tasks, organizing information/data, and filing
- Managed front office while providing customer assistance and conducting shipping and receiving tasks
- Managed accounts by offering options on payment plans
- Responsible for budgeting plans for insurance department Developed strategic planning and worked with upper management on staffing reports
- Others, including handling confrontations with poise and efficiency
- Based on business need, the ability to work a flexible schedule.
Education
Bachelor's Degree - Business Management
05.2018
Associates Degree - Business Administration
05.2012
Skills
- MS Office products (Word/Excel/Access/PowerPoint, Publisher)
- Data Entry and 10Key
- Multiline Phone Systems
- Epicor
- AS400
- TIGRS
- Direct Office and Syspro
- QuickBooks
- GIS
- NorthStar
- Munis
- Mars
- Records Administration
- Paperwork Processing
- Office Record Management
- Phone Call Answering
- Personable And Approachable
- Customer Communication
- Computer Skills
- Spreadsheets
- Payroll And Accounts Payable And Receivable
- Purchasing clerk
- Administrative management
- Administrative oversight
- Administrative support experience
- Administrative expertise
Other
Texas Department of Licesning and Regulation, 10/01/15, 10/01/18, 74924, True, 13061309-5
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Administrative Assistant-Animal Services - City of Midland
12.2020 - 02.2024
Temporary staffing agent - Global Personnel
07.2020 - 12.2020
- American Facility Services INC
06.2020 - 08.2020
- Self Employed
03.2020 - 06.2020
- City of Odessa
07.2018 - 03.2020
Administrative Assistant to Appraisal Director – ARB Secretary - Ector Count Appraisal District
09.2015 - 06.2018
Administrative Assistant - Supreme Service & Specialty
02.2014 - 08.2015
- University of Phoenix
10.2013 - 02.2014
Insurance Coordinator - Mike Carlson Motor Company
10.2011
University of Phoenix - Bachelor's Degree, Business Management
University of Phoenix - Associates Degree, Business Administration