Blanca Mendoza
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. Experienced Owner bringing demonstrated success in developing and motivating strong restaurant teams to assist many customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
20
20
years of professional experience
Work History
Restaurant Owner
Burritos Mendoza
12.2015 - Current
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Spanish Interpreter
Cyracom Intl
01.2009 - 06.2015
- Collaborated with team to translate series of documents from English to other languages.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Attended training programs to improve professional knowledge and interpretation skills.
- Streamlined workflow for colleagues by efficiently managing multiple interpretation projects simultaneously.
Caregiver
The Heritage House
02.2004 - 09.2006
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Medical Assistant / Phlebotomy Technician
Anamarc College - Santa Teresa
Santa Teresa, NM06.2006
High School Diploma -
Gadsden High School
05.2003
Skills
- Experienced Customer Service
- Problem-Solving
- Team Leadership
- Scheduling Staff
- Recruitment and hiring
- Sales
Timeline
Restaurant Owner
Burritos Mendoza
12.2015 - Current
Spanish Interpreter
Cyracom Intl
01.2009 - 06.2015
Caregiver
The Heritage House
02.2004 - 09.2006
Associate of Science - Medical Assistant / Phlebotomy Technician
Anamarc College - Santa Teresa
High School Diploma -
Gadsden High School
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