Blanca Meza
Hawthorne,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
14
14
years of professional experience
2
2
Language
Work History
Selling Associate
Victoria’s Secret
02.2012 - Current
- Closed/open registers, report discrepancies, receive shipment and check hours for labor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product ,company standards and floor sets.
- Responded proactively and positively to rapid change adapting as necessary.
- Trained new associates on store policies, procedures, and customer engagement strategies.
- Implemented visual merchandising standards to maintain appealing store presentation and drive foot traffic.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CAHuman Development
El Camino College
Torrance, CASkills
Team management
Adaptability and flexibility
Sales and upselling
Customer service
Performance management
Languages
Spanish
Native or Bilingual
Timeline
Selling Associate
Victoria’s Secret
02.2012 - Current
High School Diploma -
Hawthorne High School
Human Development
El Camino College