Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Blanca N D Bustos

San Antonio

Summary

  • Highly enthusiastic Assisting Field Manager, Brand Ambassator, Team Lead professional with more than 10 years in events experience.
  • Results-driven Brand Ambassador with proven ability to establish rapport with clients.
  • Hardworking, energetic, outgoing and driven to reach goals.
  • Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual event goals.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in premiums distribution,, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at delivering results, for a great event.

Energetic professional with background in promotional and demonstration roles, known for high productivity and efficiency in task completion. Possess specialized skills in product demonstration, customer engagement, and persuasive communication. Excel at interpersonal relations, problem-solving, and adaptability, ensuring seamless promotion campaigns and elevated customer experiences.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

MKTG
11.2022 - Current
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Answered questions about the Walmart app. Teaching customers, how to navigated thru the application, make recommendations and help them to make selections.
  • Appropriately suggested additional items to customers to increase store sign-ups.
  • Skillfully anticipated and addressed guests' service needs.
  • Keep al the material used in a good condition and neat, tables clothes, banners, and all the equipment, that is required for the booth, tent to look impecable.
  • Completed Surveys to help improved the overall customer experience
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable answers.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Team Lead/Brand Ambassador

A Plus Staffing
03.2016 - Current
  • Directly interacted with consumers in order to increase demand for a product, service, brand, or concept
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Recommended and helped customers select merchandise based on their needs.
  • Brands represented: Samsung, Heb, State Farm, and more.
  • Duties:Set up and break down of product displays, exhibit and draw attention to product, know and communicate product messages to qualified consumers, engage in games with consumers for giveaways, distributing samples and premiums, maintain neatness of event area
  • Engaged customers to communicate key product features.
  • Educated customers on product features and answered questions regarding product use.
  • Developed and executed promotional campaigns to drive brand awareness and sales.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Demonstrated products to customers to illustrate features, advantages and benefits.

Brand Ambassador, Team Lead AFM

HEB, Mosaic, Nissan, Dairy Max, Chevy, Chevrolete.
01.2013 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Set up, break down, labor, production assistant, load and unload product.

Team Lead

Coca_Cola
07.2023 - 08.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Instruct the Ba their assigments and location in the event footprint.

Assistant Field Manager

Ford
07.2023 - 07.2023
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Team Lead

Ritz
  • Make sure the event run smoothly
  • Delegated tasks appropriately according to individual skill sets.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Control of the incoming product to the warehouse.

Team Lead in Charge of the Area of Registration

A Plus Staffing
Dallas

- Monitored and ensured compliance with all regulations and guidelines within the registration area, creating a seamless experience for attendees.

- Strategically coordinated team resources, fostering collaboration and communication to effectively achieve the goals of the event.

- Engaged with various departments to devise innovative and practical solutions that comprehensively addressed the needs and expectations of attendees.

Trade Show Hospitality

Crepes and Latte
Chicago

. I meticulously prepare a variety of delicious foods for the attendees at our booth, ensuring that every dish is appealing and ready to enjoy.

. During the trade show, I serve these attendees with attentiveness and care, adhering to the established protocols to create a welcoming and professional atmosphere.

. Additionally, I take pride in maintaining a spotless environment, rigorously following the cleanliness standards and specifications set by the convention center in our city.

Education

Texas A&M San Antonio,tx
One University Way, San Antonio, TX 78224, USA
01.2009

Palo Alto College
San Antonio, TX
05.2008

Skills

  • Exceptional customer service skills
  • Effective team player
  • Superior organization skills
  • Cheerful and energetic
  • Cash handling
  • Punctual and Reliable
  • Ability to handle fast-paced environment
  • Willing to work under pressure
  • Self-starter
  • Responsible and reliable
  • Product and Service Knowledge
  • Employee Scheduling
  • Recruiting and Interviewing
  • Employee Performance Evaluations
  • Staff Supervision
  • Team Motivation
  • Customer Relationship Management (CRM)
  • Customer Relations
  • Product Branding
  • Staff Management
  • Employee Performance Evaluation
  • Customer service
  • Sales promotion
  • Inventory management
  • Product knowledge
  • Event coordination
  • Problem solving
  • Product branding
  • Reporting and documenting
  • Sales strategies
  • Staff management
  • Team lead

Accomplishments

The satisfaction of getting compliments from employers, and the acquire knowledge, in each event.

Languages

5

Timeline

Team Lead

Coca_Cola
07.2023 - 08.2023

Assistant Field Manager

Ford
07.2023 - 07.2023

Assistant Manager

MKTG
11.2022 - Current

Team Lead/Brand Ambassador

A Plus Staffing
03.2016 - Current

Brand Ambassador, Team Lead AFM

HEB, Mosaic, Nissan, Dairy Max, Chevy, Chevrolete.
01.2013 - Current

Team Lead

Ritz

Team Lead in Charge of the Area of Registration

A Plus Staffing

Trade Show Hospitality

Crepes and Latte

Texas A&M San Antonio,tx

Palo Alto College
Blanca N D Bustos