Blanca Padilla
Alameda,CA
Summary
For the past 31 years, I have been a manager with a long record of accomplishments in exceeding revenue and profit goals while controlling inventory shrinkage and loss. I have supported entire store operations with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. I want to use my experience and people skills in a higher level manager role to support the needs of any company.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Miltor LLC
12.2024 - Current
- Provided individualized support to clients in daily living activities.
- Assisted with mobility, personal hygiene, and medication management for clients.
- Developed and maintained positive relationships with clients and families.
- Implemented client-centered care plans to enhance quality of life.
- Trained new staff on best practices for client interaction and care procedures.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assistant Store Manager
Walgreens Co
06.2012 - Current
- Manage a team of 30+ employees and provide ongoing training and development
- Manage the day-to-day operations of the entire store front end and pharmacy, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Trained and mentored staff on customer service best practices and product knowledge.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Improved customer service standards by 5% in pharmacy & front end retail.
- Increased customer retention 4% by delivering top-notch customer service from prescription drop-off to pick-up.
- Processed and filled over 500 prescriptions per day.
Manager
Pomona Rancho Market
03.2005 - 01.2012
- Maintained daily store displays
- Constructed eye-catching advertising displays
- Oversaw daily sales operations
- Managed cash and inventory management
Leadership Member
32 St Market
08.1993 - 02.2005
- Maintained and organized inventory for entire store
- Contributed to advertising initiatives
- Performed daily store merchandising activities
Education
High School Diploma - High School Basics And English
Central Adult High School
Los Angeles, CA01-1993
Skills
- Operations Oversight
- Hiring and Training
- Sales Growth
- Mentoring and Coaching
- Staff Scheduling
- Marketing and Promotions
- Inventory Control
- Strategic Merchandising
- Behavior redirection
- Client support
- Confidentiality and HIPAA
- Workflow optimization
Certification
- Pharmacy Technician License CA (PTCB)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Direct Support Professional
Miltor LLC
12.2024 - Current
Assistant Store Manager
Walgreens Co
06.2012 - Current
Manager
Pomona Rancho Market
03.2005 - 01.2012
Leadership Member
32 St Market
08.1993 - 02.2005
High School Diploma - High School Basics And English
Central Adult High School