Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blanca Quinones Montero

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

12
12
years of professional experience

Work History

Receptionist, Facilities Department

District 51
11.2023 - Current
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to the appropriate department.
  • Streamlined visitor check-in process for increased security and efficiency with a digital sign-in system implementation.
  • Maintained accurate records of office supplies inventory, implementing cost-saving measures through strategic purchasing decisions.
  • Facilitated effective communication between departments by distributing mail and interoffice correspondence promptly.
  • Contributed to a positive work environment by greeting all employees, visitors, and parents with a friendly attitude and helpful demeanor.

Daycare Director

Tiny Blooms Early Learning Center
06.2021 - 05.2023
  • Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
  • Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Streamlined daycare operations through effective scheduling, staff management, and budget control.
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Developed strong relationships with families, fostering a sense of community within the daycare center.
  • Mentored and trained staff members to provide consistent high-quality care for all children.
  • Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings..
  • Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.

Grocery Stocker

Walmart
10.2018 - 05.2019
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.

Customer Service Representative

Giftique
05.2012 - 05.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.

Education

No Degree - Business

University of Puerto Rico-Ponce
Ponce, PR

High School Diploma -

Ponce High School
Ponce, PR
05.2013

Skills

  • Project assistance
  • Reception area maintenance
  • Travel arrangements
  • Professional demeanor
  • Telephone etiquette
  • Time management
  • Inventory management
  • Administrative support
  • Document preparation
  • Microsoft Office proficiency
  • Basic accounting
  • Calendar management
  • Excellent communication

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Receptionist, Facilities Department

District 51
11.2023 - Current

Daycare Director

Tiny Blooms Early Learning Center
06.2021 - 05.2023

Grocery Stocker

Walmart
10.2018 - 05.2019

Customer Service Representative

Giftique
05.2012 - 05.2018

No Degree - Business

University of Puerto Rico-Ponce

High School Diploma -

Ponce High School
Blanca Quinones Montero