Blanca Quinones Montero
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
12
12
years of professional experience
Work History
Receptionist, Facilities Department
District 51
Grand Junction, CO
11.2023 - Current
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to the appropriate department.
- Streamlined visitor check-in process for increased security and efficiency with a digital sign-in system implementation.
- Maintained accurate records of office supplies inventory, implementing cost-saving measures through strategic purchasing decisions.
- Facilitated effective communication between departments by distributing mail and interoffice correspondence promptly.
- Contributed to a positive work environment by greeting all employees, visitors, and parents with a friendly attitude and helpful demeanor.
Daycare Director
Tiny Blooms Early Learning Center
Grand Junction, CO
06.2021 - 05.2023
- Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
- Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Streamlined daycare operations through effective scheduling, staff management, and budget control.
- Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
- Developed strong relationships with families, fostering a sense of community within the daycare center.
- Mentored and trained staff members to provide consistent high-quality care for all children.
- Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings..
- Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
Grocery Stocker
Walmart
Rifle, CO
10.2018 - 05.2019
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Customer Service Representative
Giftique
Ponce, PR
05.2012 - 05.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
No Degree - Business
University of Puerto Rico-Ponce
Ponce, PRHigh School Diploma -
Ponce High School
Ponce, PR05.2013
Skills
- Project assistance
- Reception area maintenance
- Travel arrangements
- Professional demeanor
- Telephone etiquette
- Time management
- Inventory management
- Administrative support
- Document preparation
- Microsoft Office proficiency
- Basic accounting
- Calendar management
- Excellent communication
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Receptionist, Facilities Department
District 51
11.2023 - Current
Daycare Director
Tiny Blooms Early Learning Center
06.2021 - 05.2023
Grocery Stocker
Walmart
10.2018 - 05.2019
Customer Service Representative
Giftique
05.2012 - 05.2018
No Degree - Business
University of Puerto Rico-Ponce
High School Diploma -
Ponce High School