Summary
Overview
Work History
Education
Skills
Timeline
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Blanca Rodriguez

Riverside,CA

Summary

Accomplished Special Education Paraprofessional offering 5 years aiding instructors in the classroom and promoting individualized learning techniques. Well-trained in academic, behavioral and personal needs of students with developmental delays and diagnoses such as autism spectrum disorder. Looking to bring further success to a school district through behavior management and student engagement.

Overview

10
10
years of professional experience

Work History

Special Education Assistant I

Alvord Unified School District
02.2024 - Current
  • Increased student independence through the implementation of functional life skills instruction and vocational training programs.
  • Developed tailor-fit lesson plans to cater to individual needs of each student.
  • Gave one-on-one attention to students, while maintaining overall focus on entire group.
  • Worked with students to promote learning and pro-social development.

Special Education Paraprofessional

San Francisco Unified School District
08.2019 - 09.2023
  • Worked with K-8 students with moderate to severe autism to increase life skills.
  • Taught multiple General Education subjects to students with intellectual or emotional disabilities.
  • Delivered personalized educational, behavioral, and emotional support to a group of 8+ students to enable positive learning outcomes.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Collaborated with General Education teachers to create customized classroom environment integral to students' needs.

Senior Customer Service Agent

Federal Express Corporation
02.2018 - 08.2019
  • Trace 50+ inbound/outbound packages per day in which customers request to "hold at location", re-route to a different address, or return to the shipper.
  • Achieve high levels of multi-tasking by answering on average 40+ calls per day regarding customer inquiries and meeting the Bay Area District goal of 100% customer call-back.
  • Enter domestic & international air waybills onto the POS computer system, which includes all information supplied on air waybill, charges, and service types.
  • Perform 10+ transactions per day in the front counter involving cash, credit cards and checks.

Shift Manager

McDonald's
11.2013 - 01.2018
  • Hired, trained, and coached 20+ staff members on customer service skills, food and beverage knowledge, and health and safety standards.
  • Count 50+ registers weekly, perform 10+ cash outs daily, and make sure the pre-safety check list was complete.
  • Answered customer inquiries/complaints and resolved the issues professionally.

Education

Labor and Employment Studies

San Francisco State University
San Francisco, CA

Skills

  • IEP Goals & IEP Implementation
  • Developing Special Education Curriculum
  • Extensive Comprehension of Student Individualize Behavior Intervention Plans (BIP's)
  • Multi-sensory Lessons
  • Collaborative Environments
  • Cognitive & Emotional Flexibility
  • Proficient with MS Word, Excel, and PowerPoint
  • Bilingual - Fluent in English and Spanish
  • CPR/AED & First Aid Certification

Timeline

Special Education Assistant I

Alvord Unified School District
02.2024 - Current

Special Education Paraprofessional

San Francisco Unified School District
08.2019 - 09.2023

Senior Customer Service Agent

Federal Express Corporation
02.2018 - 08.2019

Shift Manager

McDonald's
11.2013 - 01.2018

Labor and Employment Studies

San Francisco State University

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Blanca Rodriguez