Blanca Roman
Naugatuck,CT
Summary
I have been working with different system as
Intergy, Ehs, Medical Manager
Overview
21
21
years of professional experience
Work History
Senior Revenue Specialist
Optimus Healthcare Inc
Bridgeport, United States
04.2017 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed team of 7 employees, overseeing hiring, training, and professional growth of employees
Financial Counselor
Southwest Community Center
Bridgeport, CT
05.2015 - 04.2017
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Documented details regarding contact with patients, providers and other individuals in system.
- Liaised between patient, doctor and insurance provider to smooth claims processes.
Patient Account Representative
Cornell Scott Hill Healthcare
New Haven, CT
03.2013 - 05.2015
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Posted payments and processed refunds.
- Electronically submitted bills according to compliance guidelines.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Responded to patient, family and external payer inquiries.
- Reconciled statements with patient records.
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Contacted patients after insurance was calculated to obtain payments.
- Entered client details and notes into system for interdepartmental access and review.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
- Processed debtor payments and updated accounts to reflect new balance.
Patient Revenue Coordinator
Optimus Healthcare Inc
Bridgeport, Connecticut
02.2000 - 08.2012
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Assisted day staff by completing daily computer backups, virus checks and program updates.
- Verified financial documents for Optimus Health care company to accurately analyze financial data.
- Analyzed figures, postings and documents to maintain accounting program accuracy.
- Handled 20 calls per day to address customer inquiries and concerns
- Worked with all customers to understand needs and provide excellent service
- Handled 15 calls per day to address customer inquiries and concerns
Education
High School Diploma -
Warren Harding High School
Bridgeport06.1981
Skills
Teaching and training new employees the simplistic basics of billing for approximately 15 years
Extensive medical billing knowledge
Fluent in Spanish
Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Senior Revenue Specialist
Optimus Healthcare Inc
04.2017 - Current
Financial Counselor
Southwest Community Center
05.2015 - 04.2017
Patient Account Representative
Cornell Scott Hill Healthcare
03.2013 - 05.2015
Patient Revenue Coordinator
Optimus Healthcare Inc
02.2000 - 08.2012
High School Diploma -
Warren Harding High School