BLANCA SALGADO
Dade City,FL
Summary
Hospital unit secretary with 13 years of experience in managing patient records and facilitating communication between medical staff and families. Demonstrated organizational skills and strict adherence to HIPAA regulations enhance operational efficiency and patient care outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
hospital unit secretari
advent health Wesley chapel
Wesley Chapel, Florida
11.2012 - Current
- Managed patient records while ensuring confidentiality compliance in a healthcare setting.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Facilitated effective communication between medical staff, patients, and families to support care delivery.
- Assisted with the preparation of medical documentation for physician reviews.
- Managed unit call reception and routed calls to the correct department.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Provided patient information to facilitate timely admissions and discharges.
- Monitored unit supply levels and notified management of ordering needs.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Prepared documents for signature by physicians or other authorized personnel.
- Communicated with management to facilitate efficient unit operation.
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Assisted the healthcare team with various tasks to facilitate unit operations.
- Contributed to quality improvement projects aimed at enhancing unit efficiency and increasing patient satisfaction.
- Supported the orientation of new staff by providing guidance on unit procedures and documentation.
- Compiled and filed medical reports, charts, and correspondence.
- Operated office equipment and maintained supplies for daily operations efficiently.
- Managed the front desk area ensuring neatness at all times.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Facilitated communication between medical staff, patients, and families to ensure effective care delivery.
- Processed phone calls and ensured they were routed to the correct medical or administrative staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Collected discharge summaries from nurses or physicians before the release of patients from the facility.
Education
High School Diploma -
Penn Forter
Scranton, PA02-2026
High School Diploma -
ONLINE CNA CERTIFICATE STATE OF FLORIDA
Skills
- Medical documentation
- Patient communication
- Records confidentiality
- HIPAA compliance
- Patient reception
- Scheduling appointments
- Call management
- Telephone reception
- Call reception
- Inpatient care
- Healthcare knowledge
- Office management
- Data entry
- Unit operations
- Training and coaching
- Pre-hospital care
- Confidentiality practices
- Data confidentiality
- Team collaboration
- Customer service
- Call light responses
- Critical thinking
- Self motivation
- Self motivation
Languages
English / SPANISH
Professional
Certification
STATE OF FLORIDA CNA SINCE 2008
Timeline
hospital unit secretari
advent health Wesley chapel
11.2012 - Current
High School Diploma -
Penn Forter
High School Diploma -
ONLINE CNA CERTIFICATE STATE OF FLORIDA