Blanca Torres
Sylmar,CA
Summary
Organized Business Office Supervisor/Credentialing Coordinator with noted experience in administrative management and credentialing. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
42
42
years of professional experience
Work History
Business Office Supervisor
Freedom Vision Surgery Center
Encino, CA
04.2001 - Current
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Attended meetings, seminars and workshops to enhance knowledge of Human Resources and Credentialing functions and other job duties.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed bi-weekly payroll for 35 + employees.
- Mentored office employees on proper administrative procedures and how to use programs such as Advantx, SIS Complete keeping operations consistent and efficient for maximum performance.
Credentialing Coordinator
Freedom Vision & Encino Plaza Surgical Center
Encino, CA
04.2001 - Current
- Tracked expiration dates on documents and communicated with appropriate staff to obtain current information.
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Assisted with managed care auditing processes and performed internal file audits.
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities.
- Maintained accurate files, records and credentialing documents in well-maintained databases using Advantx, and SIS Complete.
- Prepared records for site visits and file audits.
- Prepared and Maintained over 50 + physician files.
Education
High School Diploma -
Monterey High School
Burbank, CA06.1992
Human Resources Management
Los Angeles Valley College
Van Nuys, CASkills
- Schedule Coordination
- Handling Patient Complaints
- Team Management and Supervision
- Staff Training
- Decision Making
- Payroll Administration
- Verbal and Written Communication
- Attention to Detail
- Remote Work Coordination
- Spanish Fluency
- Multitasking and Prioritization
- Microsoft Office
- CBS Payroll
Languages
Spanish
Timeline
Business Office Supervisor
Freedom Vision Surgery Center
04.2001 - Current
Credentialing Coordinator
Freedom Vision & Encino Plaza Surgical Center
04.2001 - Current
High School Diploma -
Monterey High School
Human Resources Management
Los Angeles Valley College