Blanca Villegas Rosales
Ontario,CA
Summary
Versatile and results-oriented professional with a proven track record at Panda Express, adept in cash handling and team leadership. Excelled in enhancing customer satisfaction and streamlining procedures. Skilled in problem-solving and maintaining high accuracy in transactions. Demonstrates a positive attitude and a commitment to achieving company goals by providing service with heart
Overview
9
9
years of professional experience
Work History
Shift Leader
Panda Express
04.2024 - Current
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Shift Leader Manager
Farmer Boys
02.2022 - 04.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Ensured closing procedure was followed
Medical Assistant
Jose M. Pavia MD
06.2020 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Kitchen Cashier
Cardenas Markets
02.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
US Merchants
08.2015 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Medical Assistant Course
Adult And Career Education
1444 Holt Ave Suite 100 Pomona Ca 06.2020
High School Diploma -
Abraham Lincoln High School
Riverside, CA06.2012
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Panda Express
04.2024 - Current
Shift Leader Manager
Farmer Boys
02.2022 - 04.2024
Medical Assistant
Jose M. Pavia MD
06.2020 - 01.2021
Kitchen Cashier
Cardenas Markets
02.2019 - 06.2020
Receptionist
US Merchants
08.2015 - 01.2018
Medical Assistant Course
Adult And Career Education
High School Diploma -
Abraham Lincoln High School
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