Blanca Yaneth Diaz Hernandez
Colorado Springs,CO
Summary
A bilingual individual recognized for responsibility, helpfulness, and self-motivation, seeking part-time employment in the retail industry to apply a positive attitude in serving the company. Organized and dependable candidate excelling at managing multiple priorities with a positive outlook. Willing to take on additional responsibilities to achieve team goals. Strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and a commitment to continuous learning and growth, ready to make a valuable contribution to the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Army Soldier
United States Army
03.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Advance Auto Parts
06.2023 - 03.2024
- Provide friendly welcoming into store in English and Spanish
- Work with store technology to cash out customers
- Clean store at the end of the day to close
- Use correct tools to install/uninstall batteries, wiper blades, and battery tests
- Find and sell correct car parts in timely manner
- Work with team to attend to customers questions or concerns
- Answer phone calls and attend to customers with accurate information
- Handle and carry car parts and merchandise in careful manner
Sales Associate
Underground Journeys
08.2022 - 05.2023
- Provide friendly welcoming into store in English and Spanish
- Work with store technology to cash out customers
- Clean store at the end of the day to close
- Use ladders safely to reach shoes in back room on higher shelves
- Find correct shoe as asked for in back stock room
- Restock on all accessories for display at the end of the day
Server
International House of Pancakes
08.2020 - 11.2021
- Provide friendly customer service in English and Spanish
- Take orders from guests for food, drinks, and desserts and enter them into the computer system
- Work with restaurant software and technology to greet and seat guests when hosting
- Collect and hold guest cash payments until end of every shift
- Follow CDC guidelines by preparing individualized tablewares on a nightly basis
- Bus, sanitize, and reset tables in preparation for incoming guests
- Wash dishes, clean windows, doors, and seating areas
- Stock supplies for to-go orders, then pack and distribute orders to guests in their vehicles
Usher
Tinseltown Theater
05.2021 - 07.2021
- Clean and sanitize theater rooms by removing trash, and wiping down all surfaces
- Make popcorn, restock candies, drinks, and other supplies
- Cashier and handle customer payments
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
Education
High School Diploma -
Harrison High School
Colorado Springs, CO05.2023
Skills
- Fluently bilingual in English and Spanish
- Proficient with G Suite, including Google, Docs, Drive, Slides, etc
- Works well and stays positive under pressure
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Friendly, positive attitude
- Customer service
- Active listening
- Calm under pressure
- Organizational skills
- Dependable and responsible
Awards
Honors Student, Atlas Preparatory School Fall 2020 - Spring 2021
COURSEWORK
- AIM- Auto Parts Operations, Colorado Springs, CO Fall2022 - Spring2023
- Graphic Design, Colorado Springs, CO Fall2021 - Spring2022
- English Language Arts, Atlas Preparatory School, Colorado Springs, CO Fall2020 - Spring2021
Certification
- Colorado Driver's License
Languages
Spanish
English
Timeline
Army Soldier
United States Army
03.2024 - 09.2024
Sales Associate
Advance Auto Parts
06.2023 - 03.2024
Sales Associate
Underground Journeys
08.2022 - 05.2023
Usher
Tinseltown Theater
05.2021 - 07.2021
Server
International House of Pancakes
08.2020 - 11.2021
High School Diploma -
Harrison High School
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