Alexis Saunders
Fort Hood,TX
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
1
1
year of professional experience
Work History
Collections Specialist
Spring Oaks Capital LLC
02.2022 - 08.2022
- Managed up to [80+] account holders daily.
- Responded to customer inquiries and provided detailed account information.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
Grocery Store Associate
Food Lion
03.2022 - 08.2022
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assisted customers with locating items and answering questions, resulting in positive shopping experiences.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Equity Closer Contractor
Aston Carter
09.2021 - 01.2022
- Corroborated on-time payments and meeting of loan terms by assessing customer accounts.
- Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
- Streamlined closing processes by implementing efficient organizational systems, improving overall productivity.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
Education
BBA - Management Information Systems
Norfolk State University
Norfolk, VA01.2025
High School Diploma -
Churchland High School
Portsmouth, VA06.2015
Skills
- Payment Processing
- Team Cooperation
- Excellent Written and Verbal Communication
- Customer Service
References
Reference 1: Makima Braswell
Phone Number: (757-714-2462)
Reference 2: Cordell Garrett
Phone Number :( 757-478-0089)
Timeline
Grocery Store Associate
Food Lion
03.2022 - 08.2022
Collections Specialist
Spring Oaks Capital LLC
02.2022 - 08.2022
Equity Closer Contractor
Aston Carter
09.2021 - 01.2022
BBA - Management Information Systems
Norfolk State University
High School Diploma -
Churchland High School
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