Blayke Meehan
Chop Shop
Brooklyn,NY
3
Languages
7
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Server/Host
8 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Optimized dining experience through proactive problem-solving and attentive service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Child and Youth Worker
6 Years 7 Months- Developed individualized care plans to address specific needs of children and youth.
- Collaborated with families to ensure comprehensive support and effective communication.
- Provided key emotional support to special needs youth.
- Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Enhanced youth development by implementing structured activities and educational support.
Guest Service Advocate
8 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Supported team members, fostering a collaborative and productive work environment.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Maintained detailed knowledge of company products and services to provide accurate information to clients.
- Managed high call volumes while maintaining quality service standards and positive customer interactions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Head Server/Hostess
1 Year 8 Months- Directed dining room operations and maintained high service quality and team performance.
- Trained and mentored junior servers on menu knowledge and customer engagement techniques.
- Coordinated with kitchen staff to streamline food delivery and enhance guest satisfaction.
- Resolved customer inquiries and complaints, fostering a welcoming dining environment.
- Managed reservations and table assignments to optimize seating efficiency during peak hours.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Trained staff members on use of POS system.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Managed food resources, memorized orders, and coordinated customer service.
- Stayed up-to-date on menu changes to help customers make food choices.
- Cultivated warm relationships with regular customers.
Mcdonald's Crew Trainer
6 Months- Trained new crew members on operational procedures and customer service standards.
- Conducted regular feedback sessions to support staff development and skill enhancement.
- Implemented best practices for food safety and sanitation compliance across the team.
- Supported ongoing training initiatives, fostering a culture of continuous learning among crew members.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
Education
High School Diploma
- Extracurricular Activities: Cheerleading, Model UN, Student Council, Track and Field, and Health Science Club.
Bachelor of Science - Biology
- Pre- Medical Society Member
- Student Success Scholarship Recipient
Skills
Customer service excellence
Hospitality service expertise
Guest engagement
Customer engagement
Hospitality service
Cleanliness compliance
Food safety
Menu knowledge
High-volume service
Team collaboration
Sales techniques
Order precision
Languages
French
Elementary
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server/Host
Chop Shop
12.2024 - 08.2025Read More
Guest Service Advocate
Target
10.2024 - 06.2025Read More
Head Server/Hostess
Yamato Hibachi Sushi
01.2023 - 09.2024Read More
Mcdonald's Crew Trainer
McDonald's Corp.
06.2022 - 12.2022Read More
Child and Youth Worker
Freelancer
01.2019 - 08.2025Read More
Butler Area Senior High School
High School Diploma
Read More
Long Island University Brooklyn
Bachelor of Science from Biology
Read More