
Detail-oriented IT and knowledge management professional with over 16 years of experience in military operations and technical systems support. Expertise in SharePoint administration, data governance, access control, and large-scale data migration enables effective management of complex information systems. A proven track record of improving organizational processes while ensuring secure and efficient access to critical data underscores a commitment to excellence. Eager to leverage technical, analytical, and leadership skills to support mission-driven organizations and excel in modern IT environments.
I support enterprise information management and collaboration systems within a large government organization, focusing on improving how data is organized, secured, and accessed across teams. My work centers on knowledge management, data governance, and enterprise collaboration platforms, ensuring information is structured in a way that supports operational effectiveness and secure information sharing.
Spearheaded a time-sensitive repair for a critical engine failure on a high-priority aircraft. Directed a team to troubleshoot, replace, and functionally test the system with the flight crew in under 60 minutes, directly preventing a mission delay.
Led a specialized team of three technicians as the Lead Hydraulic Systems Specialist during a major operational readiness exercise. Excelled in a high-pressure environment, directing 98 essential maintenance tasks and overseeing the transfer of 8 million pounds of fuel. This direct leadership and hands-on management provided critical ground support for 485 flight missions and 1,100 receiving aircraft, ensuring 100% operational success.
Successfully managed a dual maintenance portfolio, encompassing both long-term fleet management for 10 assigned aircraft and rapid-response support for visiting assets. This included directing all scheduled upkeep while personally overseeing 70+ hours of unscheduled, time-sensitive repairs.
As acting Hydraulic Shop Supervisor, assumed full responsibility for all shop and flightline maintenance operations. A key achievement in this role was leading a cross-functional collaboration with engineers to restore a critical test stand. This project was instrumental in ensuring a seamless workflow, sustaining 100% operational readiness, and upholding the highest standards of performance and safety for the entire section.
Streamlined administrative processes to accelerate the generation of personnel orders, enabling the execution of a major annual event months ahead of schedule. This proactive approach eliminated payroll discrepancies and ensured full team readiness for a critical project. Additionally, cleared a two-year backlog of 63 role assignments with an 89% completion rate, significantly improving overall team efficiency.