Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kowayne Pressley

Kowayne Pressley

Jacksonville

Summary

Experienced IT Manager and SharePoint Developer with over 20 years in supporting Department of Defense networks and mission-critical systems. Specialized in SharePoint Online/2019, Microsoft 365, Power Platform, network administration, cybersecurity, and IT service management. Led large teams and managed multimillion-dollar assets in secure communication environments.

Overview

19
19
years of professional experience
3
3
Certifications

Work History

Information Management / SharePoint Developer

Department of Defense
Jacksonville
08.2024 - Current
  • Administer and maintain SharePoint Online and 2019 environments ensuring high availability and performance.
  • Develop custom business solutions using PowerApps and Power Automate to automate workflows and eliminate manual processes.
  • Serve as Site Collection Administrator for command portals, dashboards, and knowledge management systems.
  • Implement governance policies, manage permissions, and enforce content lifecycle standards.
  • Provide Tier 1–3 technical support and conduct end-user training across Microsoft 365 collaboration platforms.

IT Manager

Department of Defense
Jacksonville
05.2017 - 12.2020
  • Managed enterprise desktop and network operations for DoD users in secure and non-secure environments, ensuring operational continuity.
  • Supervised technical teams providing service desk and systems support, maintaining high mission readiness and user satisfaction.
  • Oversaw $1M+ in communications assets and coordinated equipment refresh projects, enhancing resource availability and reliability.
  • Advised senior leadership on C4 architecture, cybersecurity posture, and operational planning.
  • Implemented security controls to protect systems, users, and mission-critical data.

Site Lead

Department of Defense
Jacksonville
03.2014 - 04.2017
  • Administered secure and non-secure LAN/WAN networks for 1,000+ users, ensuring reliable connectivity and operational effectiveness.
  • Maintained accountability for $13.7M in equipment during exercises and overseas deployments, safeguarding assets and supporting mission readiness.
  • Managed Active Directory accounts, permissions, and Group Policy configurations.
  • Planned and executed hardware/software upgrades and network expansions.
  • Directed site operations and service desk activities, optimizing systems control functions to enhance user support and service delivery.

IT Specialist

Department of Defense
Washington
07.2007 - 02.2014
  • Installed, configured, and maintained VoIP, satellite communications, and VLAN architectures to support seamless communication.
  • Applied cybersecurity measures including PKI authentication and security updates.
  • Provided enterprise desktop and network support for NMCI and DoD systems.
  • Created and managed service tickets in Remedy ITSM to ensure timely resolution of technical issues.
  • Led and mentored personnel in installation and troubleshooting of communications systems, enhancing team capabilities.

Education

Bachelor of Science - Computer Networks And Cybersecurity

Campbell University
Buies Creek, NC

Leadership -

Senior Enlisted Joint Professional Education
Camp Lejeune

Communications -

Communications Chief
Twentynine Palms, CA

Telecommunications -

Telecommunications Course
Twentynine Palms, CA

Skills

  • SharePoint administration
  • SharePoint development
  • Microsoft SharePoint
  • SharePoint Framework
  • Workflow automation
  • Cybersecurity measures
  • CompTIA Security (In Progress)
  • Project management
  • Technical support
  • User training
  • Compliance training
  • Network troubleshooting
  • Front-end development
  • Time management
  • Multitasking
  • Self-motivation

Certification

OSHA-30

Timeline

Information Management / SharePoint Developer

Department of Defense
08.2024 - Current

IT Manager

Department of Defense
05.2017 - 12.2020

Site Lead

Department of Defense
03.2014 - 04.2017

IT Specialist

Department of Defense
07.2007 - 02.2014

Bachelor of Science - Computer Networks And Cybersecurity

Campbell University

Leadership -

Senior Enlisted Joint Professional Education

Communications -

Communications Chief

Telecommunications -

Telecommunications Course
Kowayne Pressley