Kowayne Pressley
Jacksonville
Summary
Experienced IT Manager and SharePoint Developer with over 20 years in supporting Department of Defense networks and mission-critical systems. Specialized in SharePoint Online/2019, Microsoft 365, Power Platform, network administration, cybersecurity, and IT service management. Led large teams and managed multimillion-dollar assets in secure communication environments.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Information Management / SharePoint Developer
Department of Defense
Jacksonville
08.2024 - Current
- Administer and maintain SharePoint Online and 2019 environments ensuring high availability and performance.
- Develop custom business solutions using PowerApps and Power Automate to automate workflows and eliminate manual processes.
- Serve as Site Collection Administrator for command portals, dashboards, and knowledge management systems.
- Implement governance policies, manage permissions, and enforce content lifecycle standards.
- Provide Tier 1–3 technical support and conduct end-user training across Microsoft 365 collaboration platforms.
IT Manager
Department of Defense
Jacksonville
05.2017 - 12.2020
- Managed enterprise desktop and network operations for DoD users in secure and non-secure environments, ensuring operational continuity.
- Supervised technical teams providing service desk and systems support, maintaining high mission readiness and user satisfaction.
- Oversaw $1M+ in communications assets and coordinated equipment refresh projects, enhancing resource availability and reliability.
- Advised senior leadership on C4 architecture, cybersecurity posture, and operational planning.
- Implemented security controls to protect systems, users, and mission-critical data.
Site Lead
Department of Defense
Jacksonville
03.2014 - 04.2017
- Administered secure and non-secure LAN/WAN networks for 1,000+ users, ensuring reliable connectivity and operational effectiveness.
- Maintained accountability for $13.7M in equipment during exercises and overseas deployments, safeguarding assets and supporting mission readiness.
- Managed Active Directory accounts, permissions, and Group Policy configurations.
- Planned and executed hardware/software upgrades and network expansions.
- Directed site operations and service desk activities, optimizing systems control functions to enhance user support and service delivery.
IT Specialist
Department of Defense
Washington
07.2007 - 02.2014
- Installed, configured, and maintained VoIP, satellite communications, and VLAN architectures to support seamless communication.
- Applied cybersecurity measures including PKI authentication and security updates.
- Provided enterprise desktop and network support for NMCI and DoD systems.
- Created and managed service tickets in Remedy ITSM to ensure timely resolution of technical issues.
- Led and mentored personnel in installation and troubleshooting of communications systems, enhancing team capabilities.
Education
Bachelor of Science - Computer Networks And Cybersecurity
Campbell University
Buies Creek, NCLeadership -
Senior Enlisted Joint Professional Education
Camp LejeuneCommunications -
Communications Chief
Twentynine Palms, CATelecommunications -
Telecommunications Course
Twentynine Palms, CASkills
- SharePoint administration
- SharePoint development
- Microsoft SharePoint
- SharePoint Framework
- Workflow automation
- Cybersecurity measures
- CompTIA Security (In Progress)
- Project management
- Technical support
- User training
- Compliance training
- Network troubleshooting
- Front-end development
- Time management
- Multitasking
- Self-motivation
Certification
OSHA-30
Timeline
Information Management / SharePoint Developer
Department of Defense
08.2024 - Current
IT Manager
Department of Defense
05.2017 - 12.2020
Site Lead
Department of Defense
03.2014 - 04.2017
IT Specialist
Department of Defense
07.2007 - 02.2014
Bachelor of Science - Computer Networks And Cybersecurity
Campbell University
Leadership -
Senior Enlisted Joint Professional Education
Communications -
Communications Chief
Telecommunications -
Telecommunications Course